IT Support Engineer
Mohamed Yousuf Naghi & Brothers Group
Total years of experience :13 years, 8 Months
-Installation, configuration, troubleshooting computer desktop and laptop.
-Installation, configuration, troubleshooting printer invoice, LPN, USB, network.
-Managed software and hardware issues for end-users.
-Remote user solution support.
-Management Microsoft 365.
-Management Google workspace.
-Management system ticket service desk, system assets, system alerts and notifications.
-Installation and maintenance of windows 7, 10, 11.
-Installation and maintenance of windows Server 2003, 2008, 2012.
-Exchange Server 2007, 2010, 2013 and exchange online (cloud).
-Configuration of Active Directory, Group Policy, DNS, DHCP.
-VMware Virtualization.
-Installation & configuration of Cisco Routers, switches, Access point and VoIP Phone.
-Installation & configuration RAID, LAN, VLAN, WAN, Firewall, CCTV IP and backup planning.
Certificate of thanks and appreciation from the Technical Conference and Exhibition Saudi fourth, under the auspices of His Royal Highness / Sultan bin Abdulaziz Al Saud.