Specialist
Omantel
مجموع سنوات الخبرة :22 years, 7 أشهر
- Implement plans for products and services
Working with internal and external stakeholders to prepare marketing materials
Preparing content for web site, internal communication letters in both languages Arabic & English
Dealing with marketing vendor to develop online and offline marketing materials
Preparing forms
Participate and comments on events and marketing campaigns (Oil & Gas, COMEX, Launching new products, social events)
Using Information and telecommunication tools to promote products and services
- Manage the Go to Market from the start till end
- Market research of all connectivity services in telecom industry
- Steering the entire product life cycle including launching of new products/features for customers in a timely/cost efficient manner.
- Designing and producing promotional campaigns, events marketing material with communication department
- Researching/evaluating existent business structure, analyzing/reviewing techno-commercial development proposals to formulate end-to end Telecommunication solutions.
- Providing presentation and training to Key Account stuff understanding new products and value provided to customers
- Providing support to Key Account managers for selling, after sales support, billing
- Managing the product after launching and monitoring features, what competitors offering and creative thinking for adding new features.
- Coordinate between different departments to launch different products including but not limited Sales, Billing, Information Technology, Customer Service, Call Center, maintenance and other departments.
- Analyzing market trends/competitors’ products on features/price for different services to create and implement market activity to capitalize on the trends.
- Supporting Key Account Managers by providing solutions from different department which solve technical and commercial problems (Technical queries, Billing, Preparing Presentation, Understanding Products, providing marketing materials)
- Knowledge transfer of different products to different departments of new products.
- Increase awareness of company services/products, and maximize revenues internally and externally.
- Monitor the product performance in different terms and prepare the reports.
- Knowledge of competitive marketing methods and pricing
- Generated reports needed for feasibility analyses and strategic pricing
- Taking part in the sales management with the corporate clients in Oman
- Managed two products Wi-Fi and Microsoft Hosted Exchange
- Understanding the need of Clients and make feasibilities how and why they should buy Wi-Fi
- Managing customer relationship in Wi-Fi and Microsoft Hosted Exchange Service
- Evaluated and defined project requirements, analyzed functions, determined appropriate solutions, monitored coding/testing for new/modified web requirements to deliver solutions that meet user expectations and aligned with business processes and strategies.
- Performed screen design, coding, unit testing, and documented web applications based on Microsoft Technologies according to specifications/standards and implemented customized client specific systems.
- Involved in preparing Omantel`s external/internal newsletters and development of ASP applications.
- Researched and kept abreast of emerging technologies in order to be able to deliver the most up-to-date solutions and automate processes.
Student Training Programs:
• September 2002 - December 2002: Capital Institute, Sultanate of Oman
Training Officer
Conducted MS Excel & MS Access Courses
• Summer 2002: Petroleum Development Oman, Sultanate of Oman
Trainee: e- Procurement & Online Bidding
• Summer 2001: Ministry of Awqaf & Regional Affairs, Sultanate of Oman
Trainee
Assisted in developing the Ministry Intranet.
• Summer 2000: Sultan Qaboos University, Muscat, Sultanate of Oman
Trainee
Developed Anwar magazine Web Site
GPA: 3.45/4.0 Professional Trainings/Workshops: • Microsoft Approved Course - Microsoft® Certified Technical Education Center • Developing the Legislative Aspects for Combating Cyber Crimes - ITU/BDT Arab Regional workshop, Muscat, Sultanate of Oman (Apr 06) • Microsoft Office Outlook 2003 - Omantel Training Center, Sultanate of Oman (Jan 05) • Information & Network Security: Modern ways in Information & Network Security & how to protect it - Al Almawred Training & Management, Dubai (Dec 04 • Basic Telecommunications for Non-Tech - Omantel Training Center, Sultanate of Oman (Oct 04) • English Language (Lower Intermediate-I) - Polyglot Institute Oman LLC, Sultanate of Oman (Aug 97) • Computerised Typing - Model Academy, Pune, India (Aug 96) Certificates of Appreciation: • Presented by College & Commerce & Economics, Sultan Qaboos University, Oman for participation in various activities & projects organized by Information System Group, during May 2003. • Presented by College & Commerce & Economics, Sultan Qaboos University, Oman for participation in various activities & projects organized by Information System Group, during April 2002. • Certificate of Appreciation was presented by College & Commerce & Economics, Sultan Qaboos University, Oman for participation in various activities & projects organized by Information System Group, during November 2001. • Presented by Sultan Qaboos University, Oman for participation in cultural activities. • Presented by E Business Society, Sultan Qaboos University, Oman for participation in various activities & projects. • Presented by the President of Sultan Qaboos University, Oman for securing distinction in the 2000 – 2001 examination Awards & Fellowship: • Awarded ITU fellowship for participation at Youth Forum, ITU Telecom Asia 2002, Hong Kong, (2nd – 7th Dec. 2002) for selection of essay "Meeting the Challenges of the Information Age: Development Opportunities & the Role of Youth" for publication.
