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Fahad Ali Balbale, Technical support engineer

Fahad Ali Balbale

Technical support engineer ·Sultan Telecom

Kuwait

Diploma, Computer hardware A+ N+

Work experience

Total years of experience: 16 years, 11 months

Technical support engineer

August 2012 - Present

Sultan Telecom

Kuwait

August 2012 - Present

Technical support hardware

Company industry:
Technical Maintenance & Repair
Job role:
Maintenance, Repair, and Technician

Vehicle tracking system

August 2015 - Present

Sultan Telecom

Kuwait

August 2015 - Present

Installation and maintenance

Company industry:
Installation & Technical Services
Job role:
Maintenance, Repair, and Technician

Network Support

November 2011 - July 2012

AL ALAMIYA

Al Kuwait, Kuwait

November 2011 - July 2012

WORKED WITH AL ALAMIYA FOR AN BALADIA PROJECTS AS NETWORK SUPPORT From ( November 2011 To Till date
• Networking using CAT5 CAT6 Cable (Straight and Cross Cabling)
• Managing network by assigning manual IP.
• Installing and managing ministry application.
• Identifying and resolving network connectivity problems.
• Assembling, troubleshooting and maintenance of PC's, Printers and Email accounts
• Installation of network Printers and troubleshooting for printers Problem.
• Troubleshooting of Local Area Network (LAN), Network Printers.
• Configuring and troubleshooting wireless network. etc.

Company industry:
Technical Maintenance & Repair
Job role:
Information Technology

Technical support.

June 2009 - September 2011

International Network Company

Al Kuwait, Kuwait

June 2009 - September 2011

WORK WITH INC.W.L.L FOR AN MINISTRIE PROJECTS AS DESKTOP SUPPORT ( From June 2009 To September 2011 Date) And
• Working in INC (International Network Company) this is contracting base company of many types of brand like HP, Dell, Sony and etc.
• Performing desktop application installation and configuration.
• Installing and updating of Operating Systems, Application software's, and Anti-virus software's
• Installation of new PC, s and Laptops.
• Installation of windows different type of Software.
• Troubleshooting for windows Software.
• Installation, configuration and Troubleshooting for different type of application software's like Anti-virus, Outlook Exchange, etc.
• Defining and implementing data Backup using windows Backup Utility.
• Installing different type of application as per user requirement.
• Installation and Configuration of Symantec Antivirus Products.
• Installation of Operating System on Desktop and Laptop.

Company industry:
IT Services
Job role:
Other

Education

Computer and management studies (CAMS) Kuwait

February 2010

February 2010

Diploma, Computer hardware A+ N+

Kuwait

GPA (percentage): 100%

GPA (percentage): 100%

Basic computer hardware and software

• SSC from I.I.P.S., Lucknow (U.P) INDIA

July 2003

July 2003

High school or equivalent, C. C. R. A. C

India

GPA (percentage): 95%

GPA (percentage): 95%

• SSC from I.I.P.S., Lucknow (U.P) INDIA • (A+) and (N+) Centre for computer and management studies

Skills

PC Networking
Expert
PC Networking
Expert
Desktop Support
Expert
Desktop Support
Expert
IP Networking
Expert
IP Networking
Expert
Troubleshooting Hardware
Expert
Troubleshooting Hardware
Expert
Computer Maintenance
Expert
Computer Maintenance
Expert
DATA BACKUP
Expert
DATA BACKUP
Expert
IP
Beginner
IP
Beginner
LAN
Beginner
LAN
Beginner
MAINTENANCE
Beginner
MAINTENANCE
Beginner
NETWORK CONNECTIVITY
Beginner
NETWORK CONNECTIVITY
Beginner
PRINTERS
Beginner
PRINTERS
Beginner
SYMANTEC
Expert
SYMANTEC
Expert
WIRELESS
Beginner
WIRELESS
Beginner
Vehicle Tracking system installation and monitoring
Expert
Vehicle Tracking system installation and monitoring
Expert
PC Networking
Expert
PC Networking
Expert
Desktop Support
Expert
Desktop Support
Expert
IP Networking
Expert
IP Networking
Expert
Troubleshooting Hardware
Expert
Troubleshooting Hardware
Expert
Computer Maintenance
Expert
Computer Maintenance
Expert

Languages

Hindi
Expert
Urdu
Intermediate
English
Intermediate
Marathi
Native Speaker

Training and Certifications

Certifications
(A+)Computer Hardware.& (N+)Basic Networking
Centre for computer and management studies (CAMS) Kuwait.
Jan 2008 - Apr 2011