Technical support engineer
Sultan Telecom
Total des années d'expérience :14 years, 11 Mois
Technical support hardware
Installation and maintenance
WORKED WITH AL ALAMIYA FOR AN BALADIA PROJECTS AS NETWORK SUPPORT From ( November 2011 To Till date
• Networking using CAT5 CAT6 Cable (Straight and Cross Cabling)
• Managing network by assigning manual IP.
• Installing and managing ministry application.
• Identifying and resolving network connectivity problems.
• Assembling, troubleshooting and maintenance of PC's, Printers and Email accounts
• Installation of network Printers and troubleshooting for printers Problem.
• Troubleshooting of Local Area Network (LAN), Network Printers.
• Configuring and troubleshooting wireless network. etc.
WORK WITH INC.W.L.L FOR AN MINISTRIE PROJECTS AS DESKTOP SUPPORT ( From June 2009 To September 2011 Date) And
• Working in INC (International Network Company) this is contracting base company of many types of brand like HP, Dell, Sony and etc.
• Performing desktop application installation and configuration.
• Installing and updating of Operating Systems, Application software's, and Anti-virus software's
• Installation of new PC, s and Laptops.
• Installation of windows different type of Software.
• Troubleshooting for windows Software.
• Installation, configuration and Troubleshooting for different type of application software's like Anti-virus, Outlook Exchange, etc.
• Defining and implementing data Backup using windows Backup Utility.
• Installing different type of application as per user requirement.
• Installation and Configuration of Symantec Antivirus Products.
• Installation of Operating System on Desktop and Laptop.
Basic computer hardware and software
• SSC from I.I.P.S., Lucknow (U.P) INDIA • (A+) and (N+) Centre for computer and management studies