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Fahci seyfeddine, Customer Sales Representative

Fahci seyfeddine

Customer Sales Representative·Al Futtaim Group

Qatar

Master's degree, Ecology

Work experience

Total years of experience: 7 years, 8 months

Customer Sales Representative

April 2025 - Present

Al Futtaim Group

Doha, Qatar

April 2025 - Present

Company industry:
Retail & Wholesale

MedicalLaboratoryTechnecian

January 2021 - June 2024

MILA LAB

Mila, Algeria

January 2021 - June 2024

Ensured diagnostic excellence by personally managing the testing ofover 200 samples daily, maintaining a 99%
accuracy rate that healthcare providers relied on for critical patient care.
Took ownership oflaboratory integrity by meticulously calibrating sensitive instruments, resulting in near-zero
equipment downtime and consistently reliable results.
Acted as a technical consultant for medical staff, interpreting complex results and recommending workflow
improvements that directly enhanced patient outcomes.
Company industry:
Medical Clinic

Receptionist

January 2021 - June 2024

MILA LAB

Mila, Algeria

January 2021 - June 2024

Created a welcoming environment for patients, guiding them through the appointment process with a focus on
empathy, which earned a 95% satisfaction rating.
Championed data privacy by strictly managing sensitive patient records in full compliance with HIPAA regulations,
maintaining a perfect 100% privacy score.
Streamlined administrative operations by efficiently handling high-volume inquiries and coordinating closely with
doctors to ensure a smooth, stress-free experience for every patient.
Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Field Sales Specialist

February 2020 - January 2021

MOBILIS

Mila, Algeria

February 2020 - January 2021

*Spearheaded on-the-ground promotional campaigns, strategically engaging potential clients to boost SIM card sales and increase service adoption by 30%.

*Delivered persuasive demonstrations and insightful consultations on ATM and mobile services, successfully converting inquiries into loyal customers.

*Cultivated lasting customer relationships through exceptional follow-up, creating a strong brand presence and driving repeat business.
Company industry:
IT Services
Job role:
Customer Service and Call Center

Customer service and sales specialist/Cashier

January 2018 - January 2020

OUTLET

Mila, Algeria

January 2018 - January 2020

*Delivered exceptional customer experiences by providing personalized styling guidance and product recommendations, resulting in increased sales and customer satisfaction.

*Accurately managed all point-of-sale activities, including cash handling, payment processing, and end-of-day register balancing to ensure seamless transactions.

*Enhanced store operations by optimizing merchandise displays, replenishing inventory, and maintaining a visually appealing and organized retail environment.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

Houari Boumediene University Of Science And Technology

July 2019

July 2019

Master's degree, Ecology

Algeria

Abdelhafid Boussouf University Centre Of Mila

June 2017

June 2017

Bachelor's degree, Biological And Environmental Sciences

Algeria

Skills

Laboratory Techniques
Expert
Laboratory Techniques
Expert
Versant
Expert
Versant
Expert
Communications
Expert
Communications
Expert
Field Work
Expert
Field Work
Expert
Teamwork
Expert
Teamwork
Expert
العمل الجماعي
Expert
العمل الجماعي
Expert
عمل التحاليل
Expert
عمل التحاليل
Expert
arcgis
Beginner
arcgis
Beginner
softlam
Expert
softlam
Expert
teamwork
Expert
teamwork
Expert
versatile
Expert
versatile
Expert
adaptation
Expert
adaptation
Expert
Secretarial
Intermediate
Secretarial
Intermediate
Excel
Intermediate
Excel
Intermediate
Customer service
Expert
Customer service
Expert
Science
Expert
Science
Expert
Administration
Intermediate
Administration
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Sales
Intermediate
Sales
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
Front Office
Intermediate
Front Office
Intermediate
Management
Expert
Management
Expert
Marketing
Expert
Marketing
Expert
Data Entry
Expert
Data Entry
Expert
Accounting
Intermediate
Accounting
Intermediate
Event Management
Intermediate
Event Management
Intermediate
CAREGIVING
Intermediate
CAREGIVING
Intermediate
CALIBRATION
Intermediate
CALIBRATION
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
DIAGNOSTIC TESTS
Intermediate
DIAGNOSTIC TESTS
Intermediate
EMPATHY
Intermediate
EMPATHY
Intermediate
FIELD RESEARCH
Intermediate
FIELD RESEARCH
Intermediate
MEDICAL LABORATORY TECHNICIAN MLT ASCP
Intermediate
MEDICAL LABORATORY TECHNICIAN MLT ASCP
Intermediate
OCEANOGRAPHY
Intermediate
OCEANOGRAPHY
Intermediate
POLLUTION PREVENTION
Intermediate
POLLUTION PREVENTION
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Languages

English
Intermediate
Arabic
Native Speaker
French
Intermediate

Training and Certifications

Certifications
scuba diving
al murdjan
Jul 2018
Training
Medical Laboratory technician
Mila lab
Jan 2021

Hobbies

  • Chemistry:
  • scuba diving, football, gym, photography, handball