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شكراً لك، تم إرسال بلاغك وسيتم مراجعته قريباً.
محمد فهد عالم, Manager – Training & Development

محمد فهد عالم

Manager – Training & Development·Success Creators (Shawarma Jalila & BTW Café),

المملكة العربية السعودية

ماجستير, Master of Business Administration (MBA) in Human Resource Management and Business

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 1 أشهر

Manager – Training & Development

نوفمبر 2024 - حتى الآن

Success Creators (Shawarma Jalila & BTW Café),

الرياض، المملكة العربية السعودية

نوفمبر 2024 - حتى الآن

• Developed comprehensive Training & Development strategies that align with the companys vision, mission, and business model.
• Collaborated with managers to identify performance gaps and designed targeted programs to enhance team performance and guest satisfaction.
• Planned and managed the annual training budget, conducting competency mapping and Training Needs Analysis (TNA) to ensure effective resource allocation.
• Created engaging training curricula, modules, systems, and manuals utilizing the ADDIE model for structured learning.
• Delivered impactful virtual trainings and key programs, including Orientation, Behavioral training, and Train-the-Trainer (TTT) sessions.
• Launched new product and service trainings, implementing blended learning sessions to maximize engagement and retention.
• Evaluated training effectiveness to continually improve program quality and outcomes.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Section Head - Learning & Development

نوفمبر 2019 - أكتوبر 2024

Albaik Food System,

الدمام، المملكة العربية السعودية

نوفمبر 2019 - أكتوبر 2024

• Spearheaded the strategic development and execution of customized training programs, effectively boosting employee skills and closing competency gaps.
• Advocated for cutting-edge training initiatives, employing pre- and post-assessments to enhance competency scores and achieve quantifiable results.
• Developed a comprehensive Career Path framework for entry-level staff, aligning learning opportunities with organizational objectives to promote employee growth and retention.
• Fostered a culture of continuous learning by integrating feedback mechanisms and performance metrics into training processes.
• Collaborated with cross-functional teams to ensure training alignment with business needs, driving overall organizational effectiveness.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Training Specialist

نوفمبر 2017 - نوفمبر 2019

Albaik Food Systems,

جدة، المملكة العربية السعودية

نوفمبر 2017 - نوفمبر 2019

• Spearheaded the strategic design and implementation of an innovative HR grievance mechanism (Mybaik), achieving a significant 15% decrease in team complaints, enhancing employee satisfaction.
• Delivered targeted training initiatives throughout the employee lifecycle for a diverse group of over 200 individuals, effectively addressing performance and development challenges.
• Fostered a vibrant workplace culture by elevating team morale and engagement through tailored training programs, leading to improved productivity.
• Nurtured strong partnerships with training providers to ensure high-quality learning experiences, aligning training strategies with organizational goals.
• Championed continuous improvement in training processes, contributing to the overall development of the workforce and organizational success.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

HR Manger

يونيو 2013 - نوفمبر 2017

Prism Woodworks India Pvt ltd,

مومباي، الهند

يونيو 2013 - نوفمبر 2017

• Spearheaded the design and launch of a cutting-edge employee recognition program, significantly enhancing morale and engagement throughout the organization.
• Developed and deployed a comprehensive people analytics dashboard, enabling precise tracking of training outcomes and maximizing employee development strategies.
• Established targeted incentive programs that effectively motivated high performers, fostering a robust culture of collaboration and teamwork.
• Partnered with leadership to assess training needs and design tailored development programs, ensuring alignment with organizational goals and employee growth.
• Championed continuous learning initiatives, driving a culture of professional development and skill enhancement across all levels of the organization.
مجال الشركة:
الهندسة المعمارية
الدور الوظيفي:
الهندسة المعمارية

التعليم

Entrepreneurship Development Institute of India

أبريل 2014

أبريل 2014

ماجستير، Master of Business Administration (MBA) in Human Resource Management and Business

الهند

المعدل التراكمي (نقاط): 4.1 من 5

المعدل التراكمي (نقاط): 4.1 من 5

International School of business and media

يونيو 2011

يونيو 2011

بكالوريوس، Human Resources

الهند

المعدل التراكمي (نقاط): 3.6 من 4

المعدل التراكمي (نقاط): 3.6 من 4

Skills

Staff Training

Expert

Performance Management

Expert

TNA

Expert

Career Development

Expert

E learning LMS

Expert

Employee Engagement

Expert

Talent Management

Expert

Training

Expert

Organization Development

Expert

EMPLOYEE ENGAGEMENT

Intermediate

Administration

Expert

CONTENT DEVELOPMENT

Intermediate

EMPLOYEE PERFORMANCE MANAGEMENT

Intermediate

INSTRUCTIONAL DESIGN

Intermediate

STRATEGIC PLANNING

Intermediate

TRAINING AND DEVELOPMENT NEEDS ASSESSMENT

Intermediate

CHANGE MANAGEMENT

Intermediate

LEARNING MANAGEMENT SYSTEMS

Expert

COMPLIANCE RISK

Intermediate

E LEARNING DEVELOPMENT

Intermediate

PROJECT MANAGEMENT

Intermediate

NEEDS ANALYSIS

Expert

OFFICE SUITE

Intermediate

POLICY DEVELOPMENT

Beginner

EMPLOYEE SURVEYS

Expert

GAP ANALYSIS

Beginner

CAREER DEVELOPMENT

Intermediate

FUNCTIONAL TRAINING

Expert

Training

Expert

Organizational Design

Expert

Organizational Change

Expert

Succession Planning

Expert

Performance Management

Expert

Performance Appraisal

Expert

HR Transformation

Expert

Organizational Development

Expert

HR Strategy

Expert

Talent Management

Expert

Organization Development

Intermediate

Customer Service

Expert

Microsoft Office

Expert

Learning and Development

Expert

Human Resources

Expert

Learning Management

Expert

Staff Training

Expert

TNA

Expert

E learning LMS

Expert

INSTRUCTING

Intermediate

LEADERSHIP

Intermediate

LEADERSHIP DEVELOPMENT

Intermediate

STRATEGIC LEADERSHIP

Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

الهندية

اللغة الأم

التدريب و الشهادات

الشهادات
Introduction to Training of Trainers
Alison
Oct 2025
SHRM- CP (Certified Professional)
SHRM
Oct 2024 - Nov 2027
Lean Six Sigma Green Belt
Asian Institute of Quality Management
Jul 2021
Certified People Analytics
AIHR
Oct 2020
ISO 22000 :2018 Food Safety Management System Awareness & Auditor
Intertek
Sep 2020
ISO 22000 :2018 Food Safety Management System Awareness & Auditor
Intertek
Sep 2020

الهوايات والاهتمامات

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