Chief Operation Officer
Broker Care Insurance Brokers Co. (Bcare)
Total des années d'expérience :32 years, 6 Mois
Managing the branch day to day operation, Developing the corporate & retail Sales Teams, Servicing Key and Captive Accounts, Developing alternate distribution channels targeting corporate business, Developing sales strategy, plans, budgets, Monitoring sales performance, Reporting of sales compared to designated sales targets, Management of the annual business plan process including staffing, budgeting and targets, Developing the commission schemes and incentive plans for sales executives, Preparation of monthly management reports, Improving profitability and maintaining client retention and satisfaction at all levels.
Running the branch day to day operation, Monitoring all departments to ensure delivering duties in line with the time frame, Monitoring & following up all types of submissions and closing instructions, Developing a collections follow-up system, over all claims supervision, Developing clients renewal retention, Supervising customer services in addition to establishment of new business opportunities.
Handling company’s all types of non-medical claims, Conducting loss sites surveys & Pre-risk surveys, Developing claims applications and archiving system, Arrange recovery salvage public auction in addition to preparing claims statistics reports for clients and head office.