Business Operations Officer
Ithraa Capital
Total years of experience :7 years, 10 Months
• Assist the Operations Manager in planning, organizing and coordinating functions relating to the operation of the business.
• Create and maintain a variety of documents, including project status reports, account documentation, and product marketing materials.
• Participate on project teams as assigned.
• Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards.
• Managing deadlines and progress across the team to ensure the project is delivered on time and on budget.
• Evaluated credit reports to uncover problems and develop strategies for reducing client debt.
• Received and submitted customer payments to further reduce open account balances.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Investigated and evaluated customers for creditworthiness and potential risk factors.
• Monitoring the effectiveness of internal procedures and controls to manage and minimize compliance risks.
• Detecting which areas, the bank needs to focus on.
• Prepared and presented clear and concise audit reports and documentation including support analysis.