فهد هشام عبد الغني عبد الغني عبد الغني

Projects:
SDAIA - National Information Center, NIC.

- Planned and executed test strategies, test plans, and test cases for web, mobile, and API-based applications in line with QA best practices.
- Performed comprehensive manual testing (functional, regression, smoke, sanity) to ensure system stability and product quality.
- Designed and maintained automated test scripts using Playwright and JMeter to support continuous and regression testing.
- Conducted API testing using Postman and validated backend logic through RESTful services.
- Designed and executed SQL queries to generate test data and validate backend workflows and business rules.
- Prepared and maintained test environments and test data for all testing cycles.
- Logged, tracked, and managed defects using JIRA and TestRail, collaborating closely with development teams to ensure timely resolution.
- Integrated automated tests into CI/CD pipelines using Jenkins, Git, and Azure DevOps.
- Applied test design techniques (boundary value analysis, equivalence partitioning, negative testing) to build effective test scenarios.
- Analyzed business and technical requirements and translated them into maintainable test scenarios.
- Produced clear test reports and quality metrics for stakeholders and project management.

- Contributed to the development and testing of an HRMS covering HR, payroll, recruitment, training, and attendance modules.
- Designed and executed manual test cases for functional, regression, smoke, and sanity testing across web and mobile applications.
- Performed mobile and web application testing on Android, iOS, and browsers for systems built using Xamarin and ASP.NET.
- Analyzed business and technical requirements and translated them into effective test scenarios and test cases.
- Validated system releases against requirements and design documents to ensure compliance with business needs.
- Logged, tracked, and managed defects, collaborating closely with developers to ensure timely resolution and re-testing.
- Tested core modules including manpower planning, surveys, grievance management, timesheets, task management, and purchase orders.
- Verified system enhancements and changes to ensure stability and correct functionality before release.
- Prepared test reports and quality summaries to support project delivery and decision-making.

- Contributed to the development and testing of an ERP system covering finance, supply chain, CRM, and HR modules.
- Designed and executed test cases for functional, system, regression, and UAT phases.
- Reviewed business and technical requirements to ensure system releases met specifications and designs.
- Collaborated with end users, management, and development teams to clarify scope and business needs.
- Coordinated with partners and stakeholders to support successful project delivery.
- Validated system functionality and end-to-the-end business workflows.
- Logged, tracked, and managed defects, issues, and risks, escalating when required.
- Evaluated and tested new digital solutions to improve system quality and performance.
- Improved QA processes by introducing testing tools, procedures, and best practices.
- Supported performance testing by preparing and executing performance test scenarios.
- Participated in deployments and on-site project activities across multiple project locations.
- Traveling to different project sites

- Managed retail banking operations related to loan processing, collections, and customer accounting services.
- Processed and verified customer requests including account upgrades, lien releases, deferments, and payment schedule changes.
- Ensured transaction accuracy and compliance with internal policies and Central Bank regulations.
- Identified process gaps and recommended improvements to enhance operational efficiency.
- Prepared and reviewed official banking documents and correspondence with high attention to detail.
- Monitored Central Bank systems and updated customer ratings and account statuses accordingly.
- Consistently met turnaround time (TAT) targets while maintaining service quality and data integrity.
- Handled direct debit system (DDS) operations including payment mode changes, due date updates, and account status modifications.

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