Business Process Improvement Specialist
Telenor Pakistan
Total years of experience :18 years, 9 Months
To ensure Operational Quality of Services, to facilitate Cross Functional Operational Activities, Six Sigma Program Management and to provide INTELEX (customized web-based tool for TL9000 Compliance) Administration & Support to different Line Functions.
Development of QA Plan and ensure a bug free software application meeting Customer’s Requirements using various automated and manual testing techniques.
End User’s Requirements Analysis and System Design Development and Execution/Implementation of Software Testing Life Cycle.
Software Requirements Specification Development for Shaikh Zayed Medical Complex - Lahore.
User Interface Design for In-patient & Finance Module of Patient Registration System.