FAHID MANSHA

Spearheaded end-to-end HIMS deployment at HIT Hospital Taxila, enhancing patient data accuracy and reducing
manual entry errors across clinical departments.
Installed, configured, and integrated a comprehensive Picture Archiving and Communication System (PACS) at
HIT Hospital Taxila, facilitating digital radiology workflows, image archiving, and seamless integration with the
hospitals HIMS.
Maintained PACS operations through ongoing system monitoring, user support, and proactive
maintenance, ensuring continuous availability of diagnostic imaging for clinical staff.
Served as a key technical contributor to the One Patient One ID rollout at PIMS Hospital Islamabad, achieving a
zero-data-loss go-live supporting thousands of patient records.
Collaborated with the Database Manager to optimize MS SQL Server performance via indexing and query
tuning, resulting in measurably improved system responsiveness.
Executed daily database administration tasks including full/differential backups, point-in-time restore testing,
user access reviews, and security audits.
Resolved critical software and hardware issues for hospital database systems, maintaining near-100%
operational continuity across multi-site deployments.
Trained clinical and administrative staff on HIMS and conducted tailored sessions to ensure proficient
software utilization and support.

Administered Active Directory for over 50 internal staff, managing user accounts, group policies, and access
controls to streamline onboarding and reduce provisioning time.
Provided Level 1 & 2 technical support for hardware, software, and network connectivity issues.
Configured and maintained Windows Server environments, office workstations, printers, and
networking devices throughout the organization.
Managed structured data backups and enforced information security policies to ensure business continuity.
Configured corporate email accounts (Exchange/Outlook) and maintained detailed IT asset and resolution
documentation.
Performed daily database maintenance including full/differential backups, point-in-time restore testing,
user access reviews, security audits, and recorded daily logs.

• Delivered technical support for hospital information systems and user accounts across departments.
• Performed system troubleshooting, printer setup, and LAN/WAN network maintenance.
• Installed and configured new systems, ensuring proper software updates and security patches.
• Managed database backups, antivirus updates, and hardware repair coordination.
• Ensured data security and high system availability for daily hospital operations.