فهد العثمان

• Translate business and technical requirements into integrated ERP solutions aligned with digital transformation and
cybersecurity standards.
• Design and coordinate integration between ERP modules and enterprise applications to ensure secure and efficient data
flow.
• Collaborated with stakeholders to analyze requirements and deliver SAP solutions for EC, OD, HCM, HR, FICO, and
MM modules.
• Partnered with stakeholders and business units to design and implement SAP SuccessFactors and SAP S/4HANA
solutions, optimizing business processes and enabling seamless integration between HR and enterprise systems.
• Led governance, risk, and compliance initiatives that met internal policies and regulatory standards.
• Lead system implementation from requirements gathering to deployment and post-deployment to ensure solution success
• Enhance workflow and operational performance through cybersecurity controls and technology processes
• IT-enabled business processes by improving operational workflows, system performance, and service delivery across
enterprise environments with embedded cybersecurity controls.
• Led end‑to‑end SAP implementation, covering requirements gathering, solution design, configuration, testing, and
deployment support.
• Delivered enterprise technology solutions that supported strategic business goals, enhanced operational efficiency, and
enabled digital transformation.

• Collaborated with cross-functional teams to implement technology solutions aligned
with business and operational requirements.
• Ensured compliance with cybersecurity standards, IT policies, and data protection
requirements.
• Assisted in project implementation, solution deployment, and post-deployment
operational support activities.
• Generated operational and analytical reports to support business decision-making and
performance monitoring.
• Collaborated with architects and cross-functional teams to ensure successful design
implementation and project delivery.

• Deployed scalable chatbot infrastructure across both cloud and on-premises
environments, ensuring high availability, reliability, and seamless performance.
• Designed and maintained chatbot deployment architectures capable of handling
increasing user traffic and enterprise integration requirements.
• Integrated chatbot solutions with enterprise applications, APIs, databases, and
communication platforms to streamline business operations.
• Managed deployment pipelines, server configurations, and environment setup for
chatbot applications in production and staging environments.

• Developed and integrated WCF web services with multiple government and enterprise
agencies to improve secure inter-system communication and data exchange.
• Configured, deployed, and maintained Microsoft IIS environments to support enterprise
web applications and services.
• Implemented authentication, authorization, and encryption mechanisms to enhance
application and network security.
• Developed APIs and backend services to support integration between internal systems
and external platforms.
• Performed application deployment, configuration, and troubleshooting across
development, testing, and production environments.
• Collaborated with infrastructure and network teams to maintain secure and stable
enterprise environments.
• Improved application performance through query optimization, caching strategies, and
efficient resource management.

• Develop web applications integrated with databases and enterprise systems
• Gather business requirements and convert them into custom technical solutions
• Participate in full software development lifecycle including analysis, development, testing, deployment, and support
• Prepare technical documentation and provide user support for developed systems
• Enhance user experience by redesigning interfaces and simplifying workflows