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Fahima Bastaki, Application Support Oficer

Fahima Bastaki

Application Support Oficer·Zayed University

United Arab Emirates

Bachelor's degree, IT

Work experience

Total years of experience: 2 years, 0 months

Application Support Oficer

October 2017 - September 2019

Zayed University

United Arab Emirates

October 2017 - September 2019

Manage functional support for all Enterprise applications such as Cascade Server, Oracle HRMS, SharePoint, etc and other in house developed web applications.
•Test in house developed applications and provide feedback to the development team in order to ensure software quality before and after application deployment.
•Improved service-user experiences through efective communication and eficient, accurate issue resolution.
•Monitored systems in operation and input commands to troubleshoot areas.
Company industry:
Primary, Prep, & Secondary School
Job role:
6591

Education

Higher Colleges Of Technology – Dubai Women's College

February 2016

February 2016

Bachelor's degree, IT

United Arab Emirates

Skills

Writing
Expert
Writing
Expert
Language Skills
Expert
Language Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Computer Skills
Expert
Computer Skills
Expert
Typing Skills
Expert
Typing Skills
Expert
ORACLE HRMS
Expert
ORACLE HRMS
Expert
MICROSOFT SHAREPOINT
Expert
MICROSOFT SHAREPOINT
Expert
SOFTWARE QUALITY (SQA/SQC)
Expert
SOFTWARE QUALITY (SQA/SQC)
Expert
ACCEPTANCE TESTING
Expert
ACCEPTANCE TESTING
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
R12 (SOFTWARE)
Beginner
R12 (SOFTWARE)
Beginner
BUSINESS ANALYSIS
Beginner
BUSINESS ANALYSIS
Beginner
CLOSING (SALES)
Beginner
CLOSING (SALES)
Beginner
Writing
Expert
Writing
Expert
Language Skills
Expert
Language Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Computer Skills
Expert
Computer Skills
Expert
Typing Skills
Expert
Typing Skills
Expert

Languages

English

Expert

Arabic

Expert