fahimshan Thanduparakkal, IT support engineer

fahimshan Thanduparakkal

IT support engineer

smart system

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat, Computer Science
Expérience
7 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 0 Mois

IT support engineer à smart system
  • Émirats Arabes Unis - Ajman
  • mars 2014 à avril 2015

supporting users with all kind of IT problems and servers etc

IT &network Support engineer à CALICUT INTERNATIONAL AIRPORT
  • Inde
  • juillet 2011 à juin 2013

CALICUT INTERNATIONAL AIRPORT 2011 July - 2013 June
IT &network Support engineer


As an IT Support eng, my role varies from supporting the end users to maintaining the servers and systems in the CALICUT INTERNATIONAL AIRPORT. My day to day activities include the following:
••• Assists users with software and hardware queries, investigates problems and Configuring and resolving network
issues including login, printing, installation and electronic mail in every computers include servers with or without remote assistance.
••• Configure the server with AD installation, group policy maintaining for network include network printers and scanners ect..
•••••••Configuring and maintaining outlook in client PC s .. With exchange server..
•••••••••• Ensure the systems are secure with firewall and virus free by configuring Antivirus.
•• Perform other tasks delegated by the department head
••••••••••••••••Configuring & trouble shooting Windows Server Technologies, Exchange (Active directory, MAPI, IMAP, POP,
SMTP, OWA), Clustering, DHCP, DNS and IIS
2)

IT SUPPORT ENGINEER à AIRPORT ATHORITY OF INDIA
  • Inde
  • juillet 2011 à juin 2013

•Assists users with software and hardware queries, investigates problems and Configuring and resolving network issues including login, printing, installation and electronic mail in every computers include servers with or without remote assistance.
•Configure the server with AD installation, group policy maintaining for network include network printers and scanners ect..
•Configuring and maintaining outlook in client PC s .. With exchange server
•Ensure the systems are secure with firewall and virus free by configuring Antivirus.
•Perform other tasks delegated by the department head
•Configuring & trouble shooting Windows Server Technologies, Exchange (Active directory, MAPI, IMAP, POP,
SMTP, OWA), Clustering, DHCP, DNS and IIS

IT SUPPORT ENGINEER à SPIKES IT SOLUTION
  • Inde
  • septembre 2007 à juillet 2011

•Assists users with software and hardware queries, investigates problems and Configuring and resolving network issues including login, printing, installation and electronic mail in every computers include servers with or without remote assistance.
•Configure the server with AD installation, group policy maintaining for network include network printers and scanners ect..
•Configuring and maintaining outlook in client PC s .. With exchange server
•Ensure the systems are secure with firewall and virus free by configuring Antivirus.
•Perform other tasks delegated by the department head
•Configuring & trouble shooting Windows Server Technologies, Exchange (Active directory, MAPI, IMAP, POP,
SMTP, OWA), Clustering, DHCP, DNS and IIS

IT Support& Technical eng à SPIKES IT SOLUTION NILAMBUR
  • Inde
  • septembre 2007 à janvier 2011

SPIKES IT SOLUTION NILAMBUR 2007 Sep - 2011 July
IT Support& Technical eng

SPIKES IT SOLUTION Group is considered the largest private IT Firm in Kerala. The group is IT support and
Development Company at Nilambur in Kerala. I maintaining many Desktop PCs and Servers in many firms

As an IT Support eng, my role varies from supporting the end users to maintaining the servers and systems in the
SPIKES IT SOLUTION. My day to day activities include the following:
•• Assists users with software and hardware queries, investigates & resolves network issues including login, printing,
installation and electronic mail. With desk top and remote assistance.
•• Configure the server with AD installation group policy maintaining for network include network printers and scanners
ect..
•• Ensure the systems are virus free by configuring Antivirus.
•• Monitor all files in the server and inform the Network and System Engineer of any problem that need necessary action.

Éducation

Baccalauréat, Computer Science
  • à CMJ University
  • décembre 2012

Degree course: Bsc Computer Science (2009-12) Grade: first class (68%) Board: CMJ University

Baccalauréat, Physics, Chemistry, Biology and Mathematics
  • à KERALA BOARD
  • janvier 2007

Plus Two Course: Science (Physics, Chemistry, Biology and Mathematics) (2005 - 2007) Board: Board of Higher Secondary Examination Govt of Kerala Grade: Second Class (54%)

Etudes secondaires ou équivalent, Public Examinations Govt. of Kerala
  • à KERALA BOARD
  • mars 2005

Matriculation: S.S.L.C. (March 2005) Board: Board of Public Examinations Govt. of Kerala Grade: First Class (68%)

Specialties & Skills

Active Directory
Exchange Connectivity
CLUSTERING
it support
EXCHANGE
FIREWALL
IT SUPPORT
PRINTERS
PRINTING

Langues

Malayala
Expert
Anglais
Expert

Formation et Diplômes

datapro and microsys (Certificat)
Date de la formation:
July 2007
Valide jusqu'à:
August 2009