Fahmeeda Begum, Resource Deployment Manager

Fahmeeda Begum

Resource Deployment Manager

IBM INDIA Pvt Ltd

Location
India - Bengaluru
Education
Bachelor's degree, Human Resource Management
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

Resource Deployment Manager at IBM INDIA Pvt Ltd
  • India
  • December 2006 to January 2016

Roles and Responsibilities:
Planning and fulfillment
Requirement gathering for all India Global Delivery Centres after discussing with Practice area leads and solutioning team, deciding fulfillment channels like Bench, Roll offs, Contractors, Rotation and hiring etc, Raising hiring tickets and following with the hiring team for shortlisting profiles and scheduling interviews, arranging interview panelist and getting involved in CTC negotiations, preparing fulfillment plan for monthly, quarterly and half yearly.
Onboarding and deploying resources to the respective departments.
Know the Resources well including their strengths and weaknesses
Be aware of travel readiness of Resources
Monitor and ensure accuracy of Resources data in HRIS Tool
Involved in planning and deployment of practitioners based on available fulfillment plans
Assist in planning to build need based skills, identify where training, mentoring and other educational experiences are appropriate and monitoring plans to accomplish desired results along with the People Manager of Resources.
Initiate Employee retention reorganization programs.
Managing and initiating leave requests, department transfers, location transfers and people manager transfers.
Nominating and approving resources for onsite opportunity.
Initiating and monitoring PIP (performance improvement program) cases
Initiating, nomination and approving resources for onsite opportunity
Bench management
Highlight attrition due to work related causes.
Understand customer dynamics and expectations from the Sector. Manage the fulfillment of the Sector resulting in very satisfied clients.
Build IBM employee organizational capability by effective resource planning, coaching and enabling employee development.
Anticipate opportunities and seek projects and engagements where bench resources can be deployed and shared. Timely escalation of resource issues - multiple rejections, PIP (performance improvement programme) absconding and BCG cases.

Worked as staffing manager for 3 months
Ramp up of 800 positions in just 3 months’ time
Designing, updating and maintaining staffing tracker which became baseline for all leadership reports, cadence calls and daily calls
Planning and closing all landed demands.
Planning, Monitoring and Executing Account level Staffing cadence calls for timely fulfillment
Worked with solutioning and transition team to get seat clarity and GP start dates which makes fulfillment smooth
Regular follow up with RCM team which lead to closure of critical and challenge positions on time
Driving fulfillment through SSP, Out rotation and Hiring
Along with Fulfillment also volunteered for being SPOC for DS&P and background checks
Creating and Updating PMPs for the Account
Creating Metro ids and following with hiring team for timely closure
Managing ad fulfilling demands as per cost case
Validating demands in terms of Towers, Start dates, GDC, Bands and skills

Sr. Manager at Comcreation Technologies Private Limited
  • India
  • August 2004 to December 2006

ComCreation is an ISO 9001: 2000 certified Global company with its Headquarters in Dallas, TX. Strong IT services practice in the areas of Bio-Informatics & Wireless.

Roles & Responsibilities:
Successfully handling Employee Relation, Employee Grievance and Retention.
Performance management and coaching
Training and Induction of Employees
Employee motivation, reward & recognition programs.
Fun events like, games, get to Gather, Picnics for organizational development
Career development planning.
Time Management and Leave Management
Compensation and Benefits.
Manpower planning and Bench management
Organization design, resource deployment & onsite deputation planning
Recommending process improvements for internal HR processes & ISO process.
MIS Reports
Complete life cycle of recruitment for replacement and to meet expansion plans. Sourcing through group mail, brain bench, yahoo groups, and referrals. Screening, short listing, negotiating salaries, reference check and sending for the final approval of CEO
Appointment letters, relieving letters, Notices, Salary Certificates and Performance appraisal.
Day-to-day HR activities

Sr. Executive at Net Connect Pvt. ltd
  • India
  • March 2004 to July 2004

Netconnect is the largest IT professional Service Provider on IT infrastructure and Software Skills in India. Headquartered in Bangalore, Net Connect Pvt. Ltd. employs over 2000 professionals working for Outsourced positions with IBM, HP, Wipro, Digital, Cognizant, Microland, ICICI and other multinationals and has operations in Delhi, Bombay, Chennai and Jamshedpur
Roles & Responsibilities:
Time Management and Leave Management
Compensation and Benefits.
Statutory issues like ESI, PF and other labour related issues
Manpower planning and Bench management
Performance Appraisals
Training and Induction of Employees
Employee relation, Retention
MIS Reports
Client Relationship
Vendor Management
Full Life-Cycle Recruiting experience, from obtaining the job opening, understanding the opening, sourcing the right candidate, conducting written test and technical interview, forwarding them to the client, co-coordinating for client interview and getting feedback from clients, negotiation of commercials with clients and candidates, closing the deal and maintaining the candidate in the position

Technical Recruiter at Micro Academy Pvt. Ltd
  • India
  • February 2002 to February 2003

was incorporated with the specific aim of delivering high value content in the specialised areas of Corporate Training, Placement and Facilities Management. It has strategic alliances with leading IT Companies like INTEL, IBM, Sun Microsystems, Hewlett Packard, COMPAQ, WIPRO, DIGITAL, Rational Software giving us access to the latest developments in the field of IT

Executive at Bombay Swadeshi Stores Limited
  • India
  • August 2000 to February 2002

The Bombay Store is one shopping destination for lifestyle products that are a perfect blend of contemporary and traditional techniques and art forms.product range from apparel to artifacts, which are largely eco-friendly and recyclable. Merchandise sourced from many Non-Government Organisations (NGOs) across India.

Roles & Responsibilities:
To identify the sources of prospective candidates.
Maintained a close working relationship with Colleges & Training institutes for Recruitment and referrals.
Screening & short listing of the applicants.
Organizing the selection tests and interviews for the short-listed.
Systematically handling the joining formalities & Orientation of the new joiners.
Issuing of Appointment letters, confirmation letters and probation letters
Compensation & Benefits structuring, Compensation fixation
Periodically updating Human Resource Information System.
Maintaining, documenting and updating all data, reports & personal files of employees in relevant to history sheet, attendance etc.
To devise appropriate performance appraisal forms with proper data to assess the performance of the employees.
Assist in performance Management system
To devise appropriate Forms with proper data to meet the required Data.
Attendance Record Maintenance, Leave record Maintenance.
Created and maintained a database with the probation & confirmation details- Keeping track of their joining dates and issuing of probation & confirmation letters based on the appraisal by their reporting officer.
Preparing monthly reports to analyze: -
Productivity of each employee
Attendance of each employee based on Hrs/Per month
Latecomers list.
Salary Statement
Full and Final settlement of Resigned employees

ADMINISTRATION
Responsible for the day-to-day administration activities, Breakfast, Coffee, Transportation, Stationery maintenance, Courier, House Keeping, Security, Welfare activities, etc.

Manager – HR at RGF Select India Pvt Ltd
  • India
  • to

Duration: Feb 20016 - Till date

Achievement: Set up 2 new offices in India (Mumbai and Chennai)

Roles and Responsibilities:
Recruitment & Attrition: Managing employees’ life cycle activities from hire to retire. Manpower planning with HODs, Monitoring Hiring Process for timely closure of open positions; Consultant empanelment; alternate sources of hiring e.g. new portals, employee referral etc.; Retention interviews, regular Attrition analysis to find primary reasons and suggest solutions to address the same, develop best practices approach for minimizing employee turnover at all locations; Competitor Analysis.
HR Operations & HRMIS: Monitoring HR Operations activities like Joining, Induction, HRMIS maintenance, Attendance, Leave Management, Medical Insurance etc.; Inform Finance of any other salary changes of any employees e.g. bonus, advance etc.; Updating Employee Handbook and other policies with any recent changes; Cross functional reports, CEO MIS dashboards, HR Dashboard.
Payroll, Compliances & Employee Benefits: Managing end to end salary administration processes, including employee’s salary increase recommendations, overload compensation requests, stipend requests and compensation plan increases. Managing (External) payroll processing including all statuary compliances and tax calculations; Medical Reimbursement, CAR Hire Charges monthly including necessary documentations; Managing all statuary requirements like PF, ESIC, PT, Gratuity, Medical Insurance & Food Coupons; Design and develop employee friendly, fair and equitable compensation policies; Implementing appropriate compensation and reward strategies with maximum tax benefits; effectively manage bonus & other incentive payouts calculations for all employees. Timely salary disbursal, and sharing employee payslips including employee details leave balance, monthly tax calculations; Preparing monthly income tax statements, income tax returns and providing form -16;
Employee Connect & Engagement: Identifying and mapping key leaders and suggesting a plan to groom them e.g. training suggestions; Define Key roles and objectives for them; Employee relations, connect, handling conflicts, grievances etc; Keeping check on Employee Pulse/ Team environment; Celebrating specials days, other activities and initiatives; Undertaking recreational activities in the company for employee benefits and work effectiveness.
Learning & Organization Development: Overall responsibility of all training programs; Training need analysis; Training consultant finalization; Short listing and coordinating for relevant workshops/ seminars for HR team members; Sharing new and informative articles/blogs etc. related to Industry/ HR;
Performance Management: Performance Evaluation; Monitoring probation, trainee confirmation etc.; Goal Setting & online KRA; Keeping an eye on low performers and initiating discussions as reqd. take appropriate action; New policy/process launch and related discussions; Periodic internal reviews of team.
Vendor Management: Exploring & Finalizing more than 100 different vendors for various activities.
Final Settlement: Exit formalities of employees, Clearance from various departments, Final Settlements, PF Transfer & Withdrawals.
Reports: MIS report, Cash report, receivable list etc

  • to

Labour Contract- workshop conducted by Omega Services
Induction to ISO 9001 - 2000
Internal Audit for ISO 9001 - 2000

Accomplishments:

Contributed in achieving the target of reaching a 100 member team within a short span of less than 1 year’s time with minimum recruitment cost.
Setting up a 30 member AS400 team within a span of 4 months
Considerably reduced the attrition rate in the company from 18% to less than 2%.
Streamlined Recruitment and appraisal process.
Introduced cultural fests, birthday parties for employees.
Introduced employee referral scheme which helped close crucial positions
Shouldered the complete responsibility of HR Audit - ISO( BVQI) and ensured zero
NCRs for the HR dept.
Successfully introduced corporate account, sodexho passes, Mediclaim Policy, Best employee award and time management software.
Recruited 450 employees in 45 days during project stage

Education

Bachelor's degree, Human Resource Management
  • at University of Mysore
  • December 2003
Bachelor's degree, Computers Training & Certification Retailing
  • at National Institute of Fashion Technology

in

Specialties & Skills

Human Capital Management
Resource Management
ADVERTISING
BENEFITS ADMINISTRATION
CADENCE
CLOSING
COACHING
COUNTER TERRORIST CHECK
CUSTOMER RELATIONS
NEGOTIATION
ORGANIZATIONAL SKILLS