Logistics & Transport Services Advisor
Al Maysan Heavy Equipment
Total years of experience :26 years, 5 Months
Collecting sales information and plan visit by contacting Key person of the organization as well as visit the concern by appointment, discuss the needs & Wants in order to provide the solution by technical and non-technical to develop profitable business partner with the company
Spare Parts Manager, February 2012- August 2013, Saudi Underwater Service Co LTD for MTU Heavy Diesel Engine Sales & After Sales Dealer in KS.
Responsibilities include: • Managed the budget and stock level with provided facility.
• Maintain and stock management and their inventories according to the movement.
• Execute quote, order, recive, store, reserve, cost, deliver and invoice the spare parts.
• Follow up the shipment and arrange customs required papers and documents.
• Controlled Stock level and supply to Riyadh and Dammam store from CPD.
• Deal with Saudi Border guard, Saudi Railway, Saudi ports Shipyard and Power Energy Suppliers.
Service Advisor, September 2008 -October2011, Fouad Alghanim Co for Audi, Lamborghini and Skoda Dealer in Kuwait Responsibilities include: • Schedule service appointments and recording vehicles & Customers information. • Attend requests of the service desired and explain the repair detail as necessary. • Generate service order follow up repair with workshop load and parts availability. • Generate the profit by selling services, repairs, parts and accessories. • Handle the customer complaints and ensured high customer satisfaction standards. • Promote the service facilities to increase repeat business and customer retains. • Perform after sales follow ups and developed strong relationships.
Vehicle Senior Inspector May 1996 -December 2007, Omaco MVPI Sole Agent for Motor Vehicle Periodic Inspection and Road Safety Advisor in KSA Responsibilities include: • Monitor and observe the step by step procedure done by provided crew staff. • Execute vehicle inspection process according to GTD, SASO and ISO 9001. • Practice maintenance of the inspection equipments in the lane and the cleanness. • Response for the provided lane crew for the operations (schedule, assigne &monitor) • Cross checking of the inspection report against the actual and explained to the customer • Issue valid stickers and reports for passed vehicles with necessary updates.