IT Technical Support Enginner
kglholding
Total des années d'expérience :16 years, 2 Mois
Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and peripheral equipment’s.
Monitoring and Managing all the Technical Problem including All Locations(15 Companies)More than 1000 users Responsible for Hardware, Software & Network Issues
Managing domain user accounts, Groups with permissions and Organizational units
E-Mail Client Configuration & Support (Microsoft Outlook, Office365 and OWA)
Fault finding & Troubleshooting of Monitor, SMPS, Mother Board
Participate in technological department projects and perform problem diagnosis of Network & Desktop environment under IT Management direction.
Cabling, Installation and configuration and Troubleshooting of LAN/WAN and LAN devices
Installation and configuration of Windows7 & 8, XP and 2008/2012 Server 0/S
Installation and configuration of MS Office 2000/2003, 2007, 2010 and 2013
Giving IT support to all Brokers, Marketing, Auditing, Consulting staffs and Management.
Supporting for Network connection and configuration issues
Printer installation, Network sharing, troubleshooting, handling toners and cartridges
PC Assembling, Formatting, Configuring Scan To PC, upgrading and Troubleshooting
Installing, configuring, Backup and Data Recovery, Installing antivirus software
Installing, configuring and troubleshooting windows Network (Workgroup, Client-server)
Monitoring and Administrate the Share point, Exchange, systems and Domain network
Handling more than 1000 Computers, Network Printers, Scanners, Fax Machine, Xerox Machine, Copier machine, VoIP Telephone and Wireless Routers
Configuring and Installing Retail POS Machine, Biometric Device, Traffic Counter, HHT Device RF Gun and Centralized Music system
Participate in technological department projects and perform problem diagnosis of Network & Desktop environment under IT Management direction.
Cabling, Installation, Configuration and Troubleshooting of LAN/WAN and LAN devices
Installation and configuration of Windows7 & 8, XP and 2008/2012 Server 0/S
Installation and configuration of MS Office 2000/2003, 2007, 2010 and 2013
Supporting for Network connection, Switch configuration and Installation
Printer and Scanner installation, Network sharing, Scan to PC & Folder Settings
PC Assembling, Formatting, Imaging, upgrading and Troubleshooting
Installing & configuring Backup, Data Recovery, antivirus software and all Applications
Installing, configuring and troubleshooting windows Network (Workgroup, Client-server)
Monitoring and Administrate the Share point, Exchange, systems and Domain network
Configuration and Installing POS, Traffic counter, Biometric Device
Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, IP Telephone Configuration and peripheral equipment’s.
Giving Application support Like ERP, Oracle, Discoverer, Carpro, Cube & Trading application
Monitoring and Managing all the Technical Problem including All Locations(15 Companies)More than 1000 users Responsible for Hardware, Software & Network Issues
Managing domain user accounts, Groups with permissions and Organizational units
E-Mail Client Configuration & Support (Microsoft Outlook, Office365 and OWA)
Fault finding & Troubleshooting of Motherboard, Printer, Scanner and Network Device
Monitoring and Managing all the Technical Problem including 3 branches, and Responsible for Hardware, Software and Network Issues
Managing domain user accounts, Groups with permissions and Organizational units
Fault finding & Troubleshooting of Monitor, SMPS, Mother Board
Cabling, Installation and configuration and Troubleshooting of LAN/WAN and LAN devices
Installation and configuration of Windows7&8, XP and 2008/2012 Server 0/S
Installation and configuration of MS Office 2000/2003, 2007, 2010 and 2012
Giving IT support to all Brokers, Marketing, Auditing, Consulting staffs and Management.
Supporting for Network connection and configuration issues
Printer installation, Network sharing, troubleshooting, handling toners and cartridges
PC Assembling, Formatting, upgrading and Troubleshooting
Installing, configuring, Backup and Data Recovery, Installing antivirus software
Installing, configuring and troubleshooting windows Network (Workgroup, Client-server)
Monitoring and Administrate the Sharepoint, Exchange, systems and Domain network
Handling more than 200 Computers, Network Printers, Scanners, Fax Machine, Xerox Machine, Copier machine, VoIP Telephone and Wireless Routers
currently i am doing Microsoft Certified Solutions Expert (MCSE) 2012 and IT Infrastructure Library(ITIL)
1: CCNA [CISCO CERTIFIED NETWORK ASSOCIATE] Cisco ID: CSCO 11099294 2: Microsoft Certified IT Professional(MCITP) 3: Microsoft Certified Systems Administrator (MCSA) 4: ITIL Foundation Course 5: Cisco pix firewall 6: Microsoft Exchange Server and Microsoft Share Point 7: Windows 2008/20012 Server Active Directory
Bachelor of Technology in Computer Science and Engineering (2005) Gurukulam College of Technology, Tamilnadu.India
