Operation Coordinator
Fugro Middle East
Total years of experience :19 years, 5 Months
•Responsibilities include managing the complete operation department on Manager’s absence and report for any changes.
•Ensure geotechnical activities are in compliance with QHSE systems and controls.•Support and generate all forms of project documentation for each project phase including project procedures, quality plans, field reports, charting and final deliverables.•Take part in all aspects of the preparation, mobilisation, operations and completion of projects from a geotechnical perspective.•Include the monitoring and control of costs on projects to which you are assigned and the development of invoices on a monthly basis or at project completion.
•Coordinate with geotechnical and geophysical operations at site and near shore.• Coordinate with project teams involved in geotechnical and geophysical operations, either on site or remotely from shore.•Integrate geotechnical results from field sampling, laboratory testing and from geophysical operations and to produce written and charted reports and other Customer deliverables.•Actively promote all Health and Safety (HSE/QA) requirements within CG, both onshore and offshore, and active participation in HSE/QA meetings.•Assist with the development and maintenance of operational and quality systems and documentation associated with internal operations..•Managing maintenance and arranging repairs of the facilities. •Work closely with director of operations to ensure optimal departmental performance and coordinate with management for through out the project.•Liaising with Government officials for coordination of NOCs work for projects.•Coordinate with department supervisors and labors and give them necessary suggestion regarding work.•Liaise with PRO for arrangement of Visas.•Appoint and liaise with Agents for vessel inward / outward clearances and logistic support.•Responsible for the planned execution of project logistical requirements.
• Preparation of accounts receivable invoices and maintain AR logs against customer files and major role in AR collections.
• Review of stores invoice, prepare and proceeds accounts payable checks.
• Correspond with vendors and respond to queries.
• Handled complete payroll activities for 100 employees & ensure posting of checks to employees accounts on month end.
• Records data concerning transfer of employees between departments & branches.
• Reconciliation of accounts with sponsoring Banks.
• Handling daily transactions & maintain accurate the petty cash register.
• Work closely with HR team on all payroll related issues and prepare the reports.
• Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them;
• Identifying and developing new business through networking and courtesy and follow-up calls;
• Cold-calling in order to create interest in products and services and generate new business leads and arrange meetings;
• Identifying opportunities for further sales and new areas for development through detailed research of the specific industry or market;
• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
• Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
• Maintaining awareness and keeping abreast of constantly changing software, hardware systems and peripherals;
• Developing effective sales plans utilising sales methodology;
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
• Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
• Meeting sales targets set by managers and contributing to team targets;
• Networking with existing customers in order to maintain links and promote additional products and upgrades;
• Providing support to customers, often on a helpline, offering clear advice and solutions wherever possible;
• Handling hardware or software problems and faults and referring on to specialist technical colleagues;
• Responding to tender documents, writing proposals, reports and supporting literature;
• Contributing to team or progress meetings to update and inform colleagues.