Operation Coordinator
Bahri
Total years of experience :9 years, 5 Months
- Review freight cost components, capacity, and operational models.
- Responsible for logistics execution and billing.
- Create and track door to door services including dealing with Clearance, Port Authorities.
- Estimate rates and provide customers with quotations.
- Serve as the contact for customer issues from identification through resolution.
- Analyse customer specific and organizational ongoing trends and prepare, present, and implement process improvements.
- Maintain customer scorecard reporting and presentations.
- Organize and lead customer collaboration meetings with the customer and within the internal account team.
- Follow up on any customer issues.
- Communicate with Presidents of Business Unit, operations team, and sales team regarding status of issues.
- Worked with a team on Sales Force project.
- Monitoring the fleet of trucks.
- Create reports to President and Top Management including status of shipments, payment, and on time delivery.
- Worked with a team on tracking system project.
degree in business administration Supply chain and Logistics