Director of Government Relations and human resource
Nestle - kuwait
Total years of experience :18 years, 2 Months
Cultivate strong relationships with government authorities at all levels, promoting regulatory compliance and advocating for business interests.
Proficiently handle Department of Manpower and Immigration Affairs paperwork, expertly managing visas, extensions, and cancellations with efficiency and precision.
Administer work permits, health insurance, medical exams, fingerprints, and civil IDs issuance and cancellation.
Handle Kuwaiti employee registration and cancellation with Social Security and public manpower authority efficiently.
Secure company licenses from various government entities, including Commerce, Municipality, Health, Information, and Fire Departments.
oversee recruitment, talent management, performance, and employee relations. Offer HR guidance to ensure policy and labor law compliance, staying updated on state law changes.
Assessed HR framework for ongoing enhancements, fostering both professional and personal growth opportunities.
Partnered with management on performance, supervision, dispute resolution, and accountability matters.
Handled and resolved employee complaints regarding Affirmative Action, EEOC, performance concerns, and harassment to promote workplace fairness.
Serve as the key liaison between the company and government authorities.
Guarantee the company's adherence to relevant laws and regulations, encompassing import/export permits and environmental mandates.
Optimize the processing of various applications and paperwork with local government bodies, including visas, health cards, car registrations, and licenses (trade, labor, foreign, etc.).
Proactively handle and prevent violations from government agencies like the Ministry of Trade, Food and Nutrition Authority, and Ministry of Municipality.
Champion policies, incentives, and regulations that align with the company's business objectives.
Work in partnership with consumer cooperative unions to introduce new products and implement price adjustments.
Serve as a critical liaison during regulatory crises and cooperate with internal teams to proactively mitigate potential risks.
Motivated team growth through cross-training and self-improvement, yielding higher productivity, seamless shifts, and increased team confidence.
Shape policies aligned with corporate goals, lobby, and collaborate with influencers to expand brand reach and media exposure via agency partnerships.
Enhanced brand visibility through continuous marketing and product launches.
Led the organization, establishing strong connections with customers, the public, and officials by swiftly resolving issues.
Created campaign email invitations, articles, and marketing videos. Orchestrated sponsorships and activation.
Handled labour complaints from government departments, ensuring customer satisfaction by resolving issues.
Collaborated with the Consumer Protection Department to follow up on customer complaints.
Supervised labor complaints from the Ministry of Social Affairs & Labor and the Immigration Department
- Receiving customer complaints and trying to solve them.
- Referring back to the consumer protection department and following up the customers
complaints filed with it.
- Searching for new clients in the local market.
- Communicate with the procurement department in Ministries to receive request and
government agencies for quotations and to consolidate relations with them.
- Follow-up and collection of funds and bills by clientsر