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faisal alkhaldi, Customer Service, help desk Coordinotor , IT technician support, data entry

faisal alkhaldi

Customer Service, help desk Coordinotor , IT technician support, data entry·Kuwait finance house

Kuwait

High school or equivalent, اداره اعمال نظم اداريه

Work experience

Total years of experience: 5 years, 7 months

Customer Service, help desk Coordinotor , IT technician support, data entry

October 2009 - April 2015

Kuwait finance house

Al Kuwait, Kuwait

October 2009 - April 2015

2006 /6 /1 - 2007 /9/1 Customer Service - Delham Company .
. 2010 - 2015 Help Desk Coordinator - Kuwait finance house banking, ITS (international Turnkey system)
8 month with Customer Services Technician SDG (Service Desk Group Technical Support) - Kuwait finance house banking, ITS (international Turnkey system) up to date

Company industry:
Banking
Job role:
Information Technology

Education

AOU University

January 2009

January 2009

High school or equivalent, اداره اعمال نظم اداريه

Saudi Arabia

High secondary 3rd. year in AOU University Help desk Specialist A+ MCSA 410 MCSA 411 MCSA 412 Sybase System Administrator windows server 2012 Active Directory English course Sybase System &DB Administration Adaptive Server Enterprise 15

Skills

Remote Support
Expert
Remote Support
Expert
IT
Expert
IT
Expert
Customer Service
Expert
Customer Service
Expert
Technical Support
Expert
Technical Support
Expert
Help Desk Management
Expert
Help Desk Management
Expert
A+ CERTIFIED
Beginner
A+ CERTIFIED
Beginner
ACTIVE DIRECTORY
Beginner
ACTIVE DIRECTORY
Beginner
BANKING
Expert
BANKING
Expert
CALL CENTER
Beginner
CALL CENTER
Beginner
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FINANCE
Expert
FINANCE
Expert
help desk Coordinotor
Expert
help desk Coordinotor
Expert
MICROSOFT
Beginner
MICROSOFT
Beginner
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
TECHNICIAN
Expert
TECHNICIAN
Expert
Help Desk Management
Expert
Help Desk Management
Expert
Technical Support
Expert
Technical Support
Expert
Customer Service
Expert
Customer Service
Expert
IT
Expert
IT
Expert
Remote Support
Expert
Remote Support
Expert

Languages

Arabic
Expert
English
Expert