Operations Supervisor
ECU Line Saudi Arabia
مجموع سنوات الخبرة :9 years, 9 أشهر
• Weekly report to Management on departments performance.
• Monitor the department’s performance and ensures that work flows smoothly with directing team on day to day hurdles.
• Manage key accounts and maintain excellent relationship with them to facilitate the business.
• First point of contact regarding operational/service matters with regards to internal/external parties
• Investigate and analyze the reasons for time delays in completion of operations.
• Training and evaluation of team.
• Ensure strict compliance of control - ECU Saudi In-house operations.
• Ensure timely completion of operations as agreed with the customers with focus on KPI’s
• Any other related duties / projects assigned by the management from time to time.
Analyse customer's Ocean and Air freight rates indications and negotiate with carriers/over sea
agents to define/secure the most cost effective rate structure for the Global transportation of
their freight.
• Provide tailor made solutions with understanding of customer freight requirement.
• Making cold calls functioning inside sales supporting sales with customer prospect resulting in
increase in customer portfolio.
• Support sales as expert contact by accompanying them to customer and setting customer
prioritization list
• Gauges market demand for OFR/AFR service (performs competitor, customer and market
research with respect to sales.
• Structure road map and input to implement local/global/regional business strategies
• Serve as the Liaison with Customer and Ocean Carriers in contract negotiations and protect the
customers shipping interests.
• Provide Export & Import clearance services with reviewing documents requirement at ports for
both Air and Sea Shipments.
• Prepare and review international invoices: calculate correct exchange rate, confirm appropriate
payment time for our international and local vendors.
• Maintain management and overseas offices informed on a regular basis, alerting management
of business opportunities, problems /issues.
Managing activities of LCL CONSOL Box Service routed by oversea trade offices handling a volume of
40 TEUS/Month.
* Managed and generated couple of Overseas Agent accounts with regular service of DDP service for
their Customers in Riyadh.
* Arrangement of best possible solution for inland transportation for customers from Riyadh
Airport/Dryport.
Internship in Agility Logistics Private Limited Pakistan (One Month)
* Selected Internee on basis of academic records being highest scorer in a Batch of 55 Students.
* Followed procedures for verification of incoming and out-going inventory, handling and disposition of
materials, and keeping warehouse inventory updated on WMS Exceed of major customer like SHELL
PAKISTAN, ABBOT Intl., ATLAS HONDA, PEPSICO Intl.
* Assisted and maintained appropriate inventory levels and product loss control.
* Supported safety programs to reduce and eliminate employee injuries while conducting safety
training at the branch.
with majors in Operations Management, Logistics and Inventory Control and Supply Chain Management.
courses: Higher Secondary School Exam from (Federal Board Islamabad