Faisal Khan

Managed and automated Virtual Network (VNet) creation and updates
using Azure DevOps pipelines.
Provisioned and automated cloud infrastructure using Terraform and
Azure DevOps Pipelines.
Monitor and troubleshoot Azure connectivity and network health using
Grafana and built-in Azure tools.
Controlled access and permissions on Azure resources, particularly
Linux-based Virtual Machines (VMs).
Installed and maintained VM extensions and agents for automation,
diagnostics, and monitoring.
Oversaw decommissioning of subscriptions, ensuring secure resource
offboarding and compliance.
Allocated and maintained IP addresses for better capacity planning and
cost optimization.
Collaborated on migration of on-prem workloads to Azure and ensured
post-migration stability.
Created documentation including SOPs, technical guides, and
compliance reports.
Provided technical support for cloud infrastructure and collaborated
across teams to ensure SLAs were met.

Worked in cloud support and operations, learning the foundational
aspects of the Microsoft Azure ecosystem.
Provided L1-L2 support in Azure cloud operations, focusing on uptime
and SLAs.
Gained hands-on experience with ServiceNow for managing incidents
and change requests.
Assisted senior engineers in automating provisioning using ARM
templates and PowerShell scripts.
Participated in change advisory board (CAB) meetings and documented
service impacts.
Assisted in the provisioning and monitoring of Azure VMs and network
components.
Supported senior engineers in automation and scripting tasks to
streamline operations.