Vice President
Hana International
Total years of experience :20 years, 6 Months
More than 5000 line items:
1. Sales management
• Yearly budgeting - sales target formation & execution.
• Product wise & sales value budgeting/ targets.
• Research & development - To gather market information and implement changes.
• Monitoring of sales & targets - by products.
• Regular team & individual sales meetings.
• Regular customer visits to existing & new customers with the sales team.
• Creating new category of customers with different products.
• Preparing regular sales offers & promotions - monthly.
• Supporting delivery department.
• Supporting showroom sales (Retail).
• Monitoring of sales calls, quotations, emails, meetings etc. prepared by the sales team.
• Expanding product range with existing dealers, end users & wholesale buyers.
• Look out on local purchases - budget, monitor: sales, pricing.
• Look out on delivery notes, returns & invoices.
• Sales annual leave or vacation planning
• Regular management meetings
• Handling customer complaints & resolving issues
• Old or dead stock sales (Inventory).
• Focus on top selling items.
• New supplier budgeting: research, pricing, imports, coordinating with different departments.
• Attending exhibitions, seminars - new product lines.
• Dealing with management customers & sales.
2. Marketing management
• Participating in exhibitions
• Preparing of company profile pamphlets
• Give a ways
3. Inventory management
• Old or dead stock movement & liquidation.
• Maintaining stocks for class a, b & c category items. Avoiding over stocking.
4. Imports department
• Supporting imports budgeting
• Meeting suppliers, selecting products, analyzing market with pricing and arranging goods.
• Seeking new products & doing market research on the same.
• Negotiating with suppliers for best price.
• Pricing of material on arrival of every shipment; for better margins.
5. Accounts department & HR
• Supporting finance collections
• Support in preparing of credit documents for new customers.
• Support in visa & residence issues of staff.
6. Top Brands:
• Abro Industries (USA), CRC Chemicals - Industrial, automotive & marine (USA/BEL), Spray paints, Jacks (JPN), Safety products - personal & road, Hitachi - Power Tools (JPN), hoses & fixtures (ITA), HPX - Tapes (BEL), Tarpaulin (CHN), Eurofix - Adhesives (TUR) etc.
• Supporting the sales team i.e. Dealers, project sites & showroom's Sales.
• Accompanying sales team, service center team to client meetings, site demonstrations, training's to ensure customer satisfaction & ensuring growth in sales.
• Marketing New models of tools & accessories by providing display boards, sign boards, customizing special areas.
• Preparing promotions and offers.
• Reporting product complaints & market feedback to the manufacturers.
• Supporting the sales manager with reports, promotions, meetings, ordering etc.
• Training all Arabi Company sales staff, site end users, Dealers with ways & methods of sales, focus on every tools & accessories, empowering safety measures for using the tools.
• Planning conventions, events, exhibitions for large gathering by arranging displays & usage of latest products for customer touch, try & feel satisfaction.
• Monitoring competitors such as BOSCH, DEWALT, HILTI, METABO, HITACHI, MILWAKEE, BURNER, AEG, OTHERS.
• Managing customer database with every sales staff.
• Supporting sales coordinator for warranty database, material delivery, customer leads, quotations etc.
• Arranging manufacturer delegate meetings, visits to the market & creating reports.
Sales & Marketing Coordinator for MAKITA Industrial PowerTools (March 2009 - December 2011)
•Visiting potential companies, to demonstrate products and gain new markets.
•Gathering market and customer information and processing them to reports.
•Maintaining relationships with existing customers through regular review visits.
•Negotiating variations in price, delivery and specifications with purchase managers.
•Advising on forthcoming product developments and discussing special promotions.
•Preparing order information for the sales office.
•Feeding future buying trends back to employers.
•Manage sales and targets.
• Acquire companies that have no significant revenue history with Bayt.com by selling Bayt.com’s recruitment products & services,
• Initiate and develop a strong relationship with assigned verified leads,
• Effectively manage business in assigned database through a transactional and solution-oriented selling approach,
• Determine customers' recruitment needs, and prepare proposals to sell services that address these needs,
• Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy,
• Initiate primarily telephonic outbound calls to prospective lead database,
• Effectively qualify through Recruitment Needs Analysis; using value-based selling,
• Explain products or services and prices, and answer questions from customers,
• Record names, addresses, purchases, and reactions of prospects contacted into CRM,
• Accurately use CRM for sales processing; keep comprehensive, accurate notes in CRM. Prepare proposal or agreements to complete sales,
• Manage growth of new business by transitioning them to be loyal customers of Bayt.com,
• Oversee fulfillment of Training, Customer Care, and Executive Search,
• Hand over to SME Retention Relationship Managers as per Bayt.com’s handover process.
• Visiting potential customers in Retail & Wholesale outlets to demonstrate products and gain new markets.
• Gathering market and customer information.
• Maintaining relationships with existing customers through regular review visits.
• Negotiating variations in price, delivery and specifications with purchase managers.
• Advising on forthcoming product developments and discussing special promotions.
• Preparing order information for the sales office.
• Feeding future buying trends back to employers.
• Making sub-dealership among local hardware shops, seeking continuity of orders, arranging plus delivering goods to the customers.
• Demonstrating & Marketing the product to direct end users in different areas.
• Performed several road shows and events.
• Under severe competition & dedication have managed to increase turn over with high profit rates for the company, with a satisfactory count of sub-dealers all over Kuwait.