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Faisal Musallam, IT Specialist

Faisal Musallam

IT Specialist·Interkey

Saudi Arabia

Bachelor's degree, Computer Network And Communications

Work experience

Total years of experience: 0 years, 10 months

IT Specialist

November 2025 - Present

Interkey

Riyadh, Saudi Arabia

November 2025 - Present

• Managing the companys IT infrastructure and ensuring network
stability.
• Configuring and troubleshooting network devices and software systems.
◦
Implementing security measures and access controls to protect company data.
◦ Providing
technical support and resolving hardware/software issues for staff.
Company industry:
IT Services
Job role:
Information Technology

System Administrator

November 2025 - Present

interkey

Riyadh, Saudi Arabia

November 2025 - Present

• Managed and maintained servers, Active Directory, and network infrastructure.
• Configured firewalls, VPNs, and security policies to ensure network integrity.
• Monitored system performance, applied patches, and performed regular backups.
• Implemented cybersecurity best practices aligned with CompTIA Security+ standards.
• Supported cloud and on-premise infrastructure management and automation tasks.
Company industry:
IT Services
Job role:
Information Technology

IT Support & System Administrator

August 2025 - Present

Interkey Company

Riyadh, Saudi Arabia

August 2025 - Present

• Provided technical support and troubleshooting for hardware, software, and network issues.
• Delivered end-user training and ensured high customer satisfaction (IT Customer Support).
• Diagnosed and resolved connectivity, device, and application problems efficiently.
• Documented incidents and maintained IT knowledge base for recurring issues.
Company industry:
IT Services
Job role:
Information Technology

Education

King Faisal University

November 2025

November 2025

Bachelor's degree, Computer Network And Communications

Saudi Arabia

Skills

COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
COMPTIA SECURITY+
Intermediate
COMPTIA SECURITY+
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER AIDED ENGINEERING CAE
Intermediate
COMPUTER AIDED ENGINEERING CAE
Intermediate
COMPUTER SECURITY
Intermediate
COMPUTER SECURITY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
TELECOMMUNICATIONS ENGINEERING
Intermediate
TELECOMMUNICATIONS ENGINEERING
Intermediate
IT Technical Support
Expert
IT Technical Support
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
network security fundamentals, intrusion detection, and threat defense.
CompTIA Security+
Cisco Certified Network Associate
CompTIA Security+
Cisco Cybersecurity