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Faisal Ramadan, Operations Specialist (Aramco Project)

Faisal Ramadan

Operations Specialist (Aramco Project)·DSV Logistic

Saudi Arabia

Higher diploma, Business Administration And Computer Science

Work experience

Total years of experience: 22 years, 9 months

Operations Specialist (Aramco Project)

April 2019 - Present

DSV Logistic

Jeddah, Saudi Arabia

April 2019 - Present

Handle shipments from the start until they safely reach the warehouse.
 Check all shipping documents to make sure they are correct and follow local laws.
 Track shipments and communicate with clients to save money on extra fees and penalties.
 Manage SABER system certifications and look after shipping payment audits.
 Help clients choose the best transport routes and secure payment methods.
Company industry:
Distribution, Supply Chain & Logistics

operations manager

May 2017 - April 2018

Initial Saudi Group

Riyadh, Saudi Arabia

May 2017 - April 2018

Managed two project controllers to handle operations for multiple corporate clients.
 Visited clients daily to solve problems and make sure they were satisfied with our services.
 Organized staff training, vacation schedules, and daily team deployments.
 Followed up on client payments and wrote monthly business reports for management.
 Set up clear quality control checks at all client sites.
Company industry:
Corporate Management Office
Job role:
Management

Business Development Executive

November 2016 - April 2017

Sky Bridge Freight Solution (SFS) | Jeddah

Jeddah, Saudi Arabia

November 2016 - April 2017

Researched new companies and markets to find new business leads.
 Contacted potential clients by phone or email to build relationships and set up meetings.
 Created pricing quotes and sales proposals for new clients.
 Attended business events and helped train team members to meet sales goals.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

operations manager

February 2013 - September 2016

G4S | Dubai, UAE

Dubai, United Arab Emirates

February 2013 - September 2016

Planned daily work systems, schedules, and quality standards for staff members.
 Handled hiring, recruitment, training, and team schedules.
 Met with clients directly to fix any operational issues.
 Sent daily, weekly, and monthly reports directly to the National Operations Manager.
Company industry:
Facilities & Property Management
Job role:
Management

operations coordinator

December 2008 - November 2012

Agility Logistics Parks - Saudi Arabia

Jeddah, Saudi Arabia

December 2008 - November 2012

Managed daily work for both Air and Marine cargo departments.
 Checked billing data, created client invoices, and tracked client payments.
 Tracked shipments and gave regular status updates to customers.
 Prepared all needed customs papers and handled urgent or high-value freight.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

LC Loan Processor

June 2002 - October 2008

Samba Financial Group

Jeddah, Saudi Arabia

June 2002 - October 2008

Checked and verified international shipping papers against original bank documents.
 Processed Islamic loans for customers in Riyadh, Jeddah, and Al Khobar.
 Followed up with clients to get missing documents and update files.
 Created accurate daily and monthly financial reports for management.
Company industry:
Banking
Job role:
Banking

Education

Rosedale Heights Secondary School, Toronto, Canada

March 1997

March 1997

Higher diploma, Business Administration And Computer Science

Canada

Skills

Finance
Expert
Finance
Expert
Management
Expert
Management
Expert
Languages
Expert
Languages
Expert
Global Logistics
Expert
Global Logistics
Expert
Software
Expert
Software
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Training
Compliance Course
SAMBA BANK
Computer Concepts, Microsoft Office Suite, and Adobe Photoshop – Toronto, Canada
Toronto Canada