Group Assistant Manager IT Infrastructure – Ghulam Faruque Group of Companies
Ghulam Faruque Group
Total years of experience :21 years, 7 Months
o Design & Development of ISMS policies and procedures
o Establish corporate MPLS across country with redundancy and enhanced bandwidth with service SLA ensuring 99% availability Design and Deployed Linux Based HADR infrastructure (Email, SAP B1, A1)
o Reduce expansion cost, support cost and enhance information security through thin client implementation
o Enhance the environment through mitigating the risk of failure and improving availability of core network
o Install & Configure Profile Management System Using Samba scripts (Network Sharing Access with rights).
o Provide data center based applications directly to the carrier's customers
o Provide hosted applications for a third party to provide services to their customers
o Linux Based Firewalls
o VoIP deployment cross country with hub and spoke models
o Call Centre Operations
Achievements:
o Readiness for ISMS certification and enhancing security controls across organization.
o Domino Server seamless transfer to CPANEL/WHM Cloud Computing 1100+ users with 24 Domains hosting including their archiving data
o Data Centre seamless migration to Cloud computing. (Save 1.2 M Yearly Cost)
o Windows Based Server conversion to Linux (Save $15000 License cost)
o Centralize All IT Based Operations using NMS technology.
o Thin Client deployment
o Establish a Call Center using Linux based VOIP Server including inbound, outbound CLI with recording
o PolyCom devices integration and configuration to enable smooth Video Conferencing
Data Integration / Master Data Management SDLC Standardization / Audit & Performance Monitoring
Big Data Architectures, Design, Installation & Configuration Business Intelligence and Data Warehousing
Created and implemented disaster recovery plans and procedures for Data Center, including hot sites for mission critical applications.
SMS Gateway Installation and automatic binding script with Mobile Operators
Hired, trained and supervised a 12-member team providing email, NT administration, Data Center operations and Help Desk support.
Enterprise Content Management / Knowledge Management Client Needs Assessment / Customer Care
Server / Database / Network / Storage Optimization Planning Software Development / Quality Assurance
Corporate Shared Services / Operations Cost Benefit Analysis / Cost Reduction
Researched new technologies and calculated future needs to achieve accurate capacity planning. Negotiated hardware and software purchases and maintenance contracts.
Cloud Solutions Strategy / Needs Analysis Offshore Resource Staffing and Management
Data recoverability by implementing system and application level backups.
Networking fundamentals with routers, switches, firewalls and load balancers
Reduce security breaches through detailed risk assessments, implementing solutions and authoring new security standards.
Employee Training
Automates System Administration Tasks
Provide call center service in low budget using open source solution to facilitate 103 call center agent with inbound and outbound call facility
CCTV System Monitoring and Trouble Shoot.
Design and Install Map Server to enable Location Based Monitoring System using GPS Devices in 134 Districts of Pakistan.
Maintain Systems security, IP Routing, HTTP, Email Routing and web online security (CSF, CPhulkd).
Managed Dedicated Hosted Server (Centos, Cpanel, EHM, Exim)
Built, maintained, and repaired computer Infrastructure to improve speed, reliability, and efficiency of operation.
Installed, configured, and updated server-based applications, for Server 2003. ADmanager, group policy editor, regedit, DN Deployment of new OS using existing PXE servers and or using Acronis or Ghost
Install & Configure Profile Management System Using Samba scripts.
Placed infrastructure on T1 internet connection, helped with installing/configuring Checkpoint Firewalls, created and continually maintained backup and restore solution, and implemented virtual private network (VPN) for remote users
Linux Based Firewall Configuration
Re-organized and upgraded voice and data services
LAN/WAN cabling & Ducting
PRI/PABX Installation and Configuration
Optimizing system performance
Ensure Server Up Time
Website Management
Level 1 support
Conduct Orientation
Install & configure Document Management System
Data synchronization
Provide Initial Training to the employees
Install and configure 200 Nodes Network
Website Management
Desktop Support
• Responsible to assign work of 8 graphics engineer
• Made standards of all rich content elements
• Making Brochures in PDf format with selectable text
• Making their 3D Tours of each product
• Acquiring 6 views of each sku(Stock Keeping Unit)
• Worked on top vendors like Sony, Toshiba, Lenovo, Hitachi, RCA, Pioneer, Samsung...etc
• Make their HTML, DHTML pages for their Content Management System with the validation of W3c.
• Also updating their corporate website "etilize.com"
• to make outdoor events brouchers, flayers, penaflex, booth design, visiting cards, employee identity cards.
• I Organized All Pakistan software and programming competition with the name of NETGURUZ. • Participate in internship programme in STATE BANK OF Pakistan.
