Operations Manager Billing
K-Electric
Total des années d'expérience :11 years, 8 Mois
Managed relationships with key ordinary and industry customers and implemented
promotional initiatives to achieve sales targets.
Managed the entire sales cycle across customer accounts, proposing and closing sales
to achieve total revenue growth, profit, and customer satisfaction plans.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
Organized daily workflow and assessed appropriate staffing to provide optimal service.
Analyzed past sales data and team performance to develop realistic sales goals.
Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity