Faisal Soufan

• Managed delivery and return of rental equipment by scheduling with customers and delivery personnel to
ensure timely service.
• Managed inventory by tracking availability, usage, and stock levels, ensuring equipment was clean, operational,
and ready for deployment.
• Processed rental transactions, including data entry of customer details, rental duration, payment status, and
order tracking.
• Supported customers through communication, follow-ups, and issue resolution while safeguarding data
privacy.
• Assisted in overall operations by monitoring workflow, reporting issues, and ensuring timely fulfillment of
customer orders.

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◦ Promoted Zain Cash products and services across various locations in Amman to increase customer
awareness and adoption.
• Conducted direct sales activities, engaging potential customers and achieving individual sales targets.
• Provided customer support by addressing inquiries, explaining product features, and assisting with service
related questions.
• Represented the company in the field, ensuring professional communication and maintaining positive
customer relationships.