Sr. Infrastructure Consultant (Microsoft vTSP)
Futureware
Total des années d'expérience :19 years, 8 Mois
Responsibilities:
- Consult, plan, architect, implement SMBs and large/complex Infra-projects
- Presales: Consultation, POCs, Proposal writing
- Execute: Project management, envision, plan, design, deliver, operate
- Post-Implementation Support: Operations support, troubleshoot, maintain, meet SLAs
Achievements:
- Awarded Microsoft vTSP (Datacenter)
- Improved business revenue
- Excellent projects hit rate
- Broad technologies hands-on execution
- Go-to consultant
- Long term customer relationship development
- Appreciation certificates after projects completion
Products I worked on:
- Expert: Microsoft AD, Exchange, Hyper-V, SCCM, Office 365, Symantec BE, EP. Kaspersky EP, DR/co-existence/HA, transition and migration solutions
- Advanced-Intermediate: Sophos EP. SC DPM, SCVMM, SCSM, SCOM, SC Orchestrator, Forefront UAG, SQL Transition & Migration, Lync, HP Tape Autoloader, HP Virtual Connect, Blades and Rack based servers. Cisco ASA. AD RMS. Forefront TMG.
- Beginner: KEMP Load balancers. NetApp Storage. Google GSA. Fenestrae Communication Server.
Major Projects:
- AD 2003 & Exchange 2007 SP2 standalone Upgrade to AD 2008 R2 and Highly Available and Site Resillient Exchange 2010 SP2 in a co-existence scenario for a company serving nearly 40K+ companies in KSA.
- AD 2008 R2 Implementation for 200, 000+ external users in a company serving nearly 40K+ companies in KSA.
- SCCM 2007 R3, SCOM 2007, SCSCM 2010 Integrated Implementation
- AD 2003 and Exchange 2003 Upgrade to AD 2008 R2 and Exchange 2010 SP2 with OWA, OA, AS publishing via UAG and Cross-Forest GAL Sync via Quest tools, for a retail company with more than 79+ branch office and over 1000 users
- Major infrastructure expansion project for a Military company
Primary skills developed:
- Project management and implementation
- Decision-maker interfacing
- Business development
- Persuasive techno-functional proposal writing
- Diversified products knowledge and integration
Responsibilities:
- Defining business needs and translating them to technology needs, ROIs definition, business-oriented technology presentations to decision makers, budget approvals, RFQs writing, bidding, projects management, implemented technology operations and management
- IT advisory for affiliated companies
- IT systems standardization and audit
- IT systems support
Achievements:
- Datacenter setup from scratch
- Improved business processes
- Multiple concurrent projects scheduling and management
- Optimized IT systems to fit business needs
Products I worked on:
- Expert: Datacenter planning, design and architecture, IT Project RFQs, Documentation, IT processes definition and standardization, business technology requirements analysis, systems analysis, systems and helpdesk support, dynamic website development management, digital PBX systems management, domain registration and webhost management.
- Advanced-Intermediate: CCTV Systems, CATV Systems, LAN Cabling, Indoor and outdoor wireless solutions, time attendance, IP Telephony, Blackberry email, Microsoft, Oracle and SAP ERP systems requirements analysis and bidding, Microsoft licensing, Microsoft AD and Exchange, Security solutions
- Beginner: Microsoft Virtualization, Clustering, HA, DR, Cisco and Juniper Firewalls.
Primary skills developed:
- Projects and datacenter management
- IT systems analysis
- Hands-on support experience
- Large IT exposure
- Decision-maker interfacing
Responsibilites:
- Systems and applications management
- LAN and WAN management
- IT systems standards and workflows definition and management
- Helpdesk management, digital telephony management, and website management
- QA and QC business processes development for various departments
Achievements:
- Optimized and fine-tuned business processes
- Economical and business-fit IT solutions
- End user satisfaction
- IT team skills development and team work
Products I worked on:
- Expert: Microsoft licensing. IT processes definition and documentation, systems analysis and integration, systems and helpdesk support, dynamic website development management, applications management and support, Nortel PBX management, web domain registration and webhost management, MS Exchange email system implementation and management.
- Advanced-Intermediate: Kerio Firewall, construction contracting business process development and auditing, DSL-SKY Remote internet solution, FOCUS accounting application
- Beginner: Oracle and Microsoft ERP systems requirements analysis and bidding, Kerio VPN
Primary skills developed:
- Process and standards development
- Hands-on systems analysis and desktop support
- IT management exposure
- Decision-maker interfacing
- Optimizing company's existing LAN (with wired/wireless clients)
- Systems Management
- Installation & Maintenance of PCs, Servers and Printers.
- Evaluation & Recommendation of Computer Hardware
- ORACLE ERP Implementation follow up and correspondences
- IBM Server evaluation and deployment
- AD/Domain Controller, Exchange and File Server Management
- Group Policies Creation and Assignment
- Various operating systems and applications installation and troubleshooting
- Computers assembling and maintenance
- Programming projects in Java, VB, C and C++
- Vessels communication project involving Thuraya satellite devices testing
- AT Commands programming for mobile communication
- Company profile development
- VoIP project support
- Graduated with Second Honors