HR & Administraion Assistant Manager
Arabian Chemical Terminals
Total years of experience :19 years, 1 Months
In this position I handle the following list:
- Salary Payroll.
- Attendance.
- Leaves.
- Deductions.
- Wages Protection System (WPS).
- Contracts.
- Employees Final Settlements.
- GOSI.
- Labor Office.
- Immigration.
- Government Online Services.
- Company's Business Agreements.
- Delegation to handle HR & Admin. Department when the head of department goes in leave.
In this position I handled the following list:
- Handle walk-in customers complaints.
- Follow up customers complaints.
- Authorized to take instant decision in giving daily limit budget.
- Customer Satisfaction.
- Delegation to handle Customer Care Department in Western Region when the manager goes in leave.
- Weekly & Monthly reports.
In this position I handled the following list:
- Handled the walk-in customers and inbound calls complaints.
- Follow up the customers complaints.
- Customer Satisfaction.
- Social Media controller for company's accounts
- Handled company's seasonal events.
In this position I handled customers inbound calls for complaints, services and inquiries.
In this position I handled the walk-in customers for banking services like:
- Open bank accounts
- Loans.
- Credit Cards.
- Investments.
- ATM Cards.
- Inquiries.
I worked in this position as Salesman in a Luxury Swiss made Watches Showroom.