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فيصل عصفور, Operations Manager

فيصل عصفور

Operations Manager·Dr Sulaiman Al-habib Medical Group

Saudi Arabia

Bachelor's degree, BBA- Business Administration

Work experience

Total years of experience: 13 years, 9 months

Operations Manager

March 2018 - Present

Dr Sulaiman Al-habib Medical Group

Riyadh, Saudi Arabia

March 2018 - Present

Department’s operation of all admin and medical staff. supported sales targets achievements.
developed staff skills by training and IDP.
maintained smooth operations during all time.
swift problems solving and root cause analysis.
policy and procedures updates to meet the op goals.

Company industry:
Medical Hospital
Job role:
Management

Key Account Executive

January 2017 - June 2017

Alkabli Marketing

Riyadh, Saudi Arabia

January 2017 - June 2017

Company industry:
FMCG
Job role:
Sales

Customer Resolutions

May 2015 - May 2016

IKEA

Riyadh, Saudi Arabia

May 2015 - May 2016

Company industry:
Retail & Wholesale
Job role:
Management

Operations Supervisor

April 2011 - February 2015

AIG

Riyadh, Saudi Arabia

April 2011 - February 2015

Company industry:
Administration Support Services
Job role:
Administration

Education

King Saud University

January 2016

January 2016

Bachelor's degree, BBA- Business Administration

Saudi Arabia

Skills

Customer Service
Expert
Customer Service
Expert
Analysis
Expert
Analysis
Expert
Plan Execution
Expert
Plan Execution
Expert
Motivation
Expert
Motivation
Expert
Leadership
Expert
Leadership
Expert
Leadership
Expert
Leadership
Expert
Customer Service
Expert
Customer Service
Expert
Analysis
Expert
Analysis
Expert
Plan Execution
Expert
Plan Execution
Expert
Motivation
Expert
Motivation
Expert

Languages

English
Expert

Training and Certifications

Training
ACP
Ability
Feb 2016