faith dickenson

LULU HYPERMARKET ( a division of EMKE GROUP)
Manama, Kingdom of Bahrain
Mar 30, 2008- Up to Present
-CUSTOMER SERVICE REPRESENTATIVE


JOB DESCRIPTION:
• Greeting the customer in warm and friendly manner via telephone or upon meeting them in person.
• Answer telephone inquiries from customers and promoting stores other service isssues.
• Responding promptly to customers inquiries in a professional and efficient manner.
• Assist customers with return items, and service packages.
• Assist with new employee training including store policies, services, offers, and store operations.
• Scheduling in-home services via online interface.
• Perform filing, data management, ecoding, and editing short memos.
• Keeping up to date with all the company's product, services and procedures.
• Taking customer's complaints, needs and always see problems through until they are fully resolved.
• Remaining calm, courteous and respectful at all times.
• Understanding the customer's point of view.
• Makes the customer's experience in shopping as enjoyable as possible.

LULU HYPERMARKET ( a division of EMKE GROUP)
Manama, Kingdom of Bahrain
March 30, 2008- up to Present

-WEIGHING SCALE OPERATOR/ SALE STAFF


JOB DESCRIPTION:
• Responsible for putting accurate price to the items.
• Informing customers about new items and giving certain details where as they can gain information regarding the new product.
• Checking of expiration and damage items not to be given to the customers.
• Answers cutomers related question in a polite manner.
• Assisting customers needs and take actions for complains as necessary.
• Encoding of the total gross of items for monthly inventory.


-EXPORT/ IMPORT DISPLAYER


JOB DESCRIPTION:
• Recording of the daily temperature of the chiller
• Updating daily price changing.
• Responsible in ordering and receiving delivered items
• Proper labelling of items and accurate price tagging.
• Displays finished product and items in the chiller.
• Records important data and information regarding export and import items.
• Assisting to customers needs and question regarding the items.


WORLD OF FUN
Sta. Cruz Laguna
February- August


-REDEMPTION BOOTH CREW/ CASHIER


JOB DESCRIPTION: • Counting Ticket
• Changing Ticket into Items
• Assisting Customers
• Present and Promote Company's Product/Items
• Explaining how our services can meet their needs of satisfaction
• Daily encoding of items in the systems as record of everyday's transaction.
• Responsible for closely coordinating with other company.
• Opening and closing inventory of items.
• Manages the company's finances during shift.
• Maintaining daily, weekly and monthly report of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that the amounts are correct and that there is an adequate change.
• Compute and record totals of transactions.
• Computing and evaluating of the total cashier sales with the supervisors and surrendering it before the store close.

Engineer

Occupation Housewife