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Faith Lunga, Operations Manager

Faith Lunga

Operations Manager·Tangaaza Energy

United Arab Emirates

Master's degree, Project & Operations Management

Work experience

Total years of experience: 8 years, 6 months

Operations Manager

January 2025 - May 2026

Tangaaza Energy

Abu Dhabi, United Arab Emirates

January 2025 - May 2026

• Managed renewable energy and sustainability projects from initiation to completion, ensuring delivery within scope, budget and agreed timelines.

• Coordinated project activities between engineers, contractors, suppliers and clients to ensure seamless communication and successful project execution.

• Monitored project schedules, budgets, resource allocation and deliverables while maintaining compliance with health, safety, environmental, and quality standards.

• Developed and implemented operational procedures, performance tracking systems and process improvements to enhance efficiency and service delivery.

• Led and supervised multidisciplinary teams, providing guidance, performance support and fostering a collaborative, results-driven work environment.

• Managed procurement activities including supplier sourcing, vendor evaluation, contract negotiations, and purchasing of renewable energy and electrical equipment.

• Coordinated logistics, inventory planning, and material delivery to ensure the timely availability of project resources and prevent operational delays.

• Identified cost saving opportunities through strategic sourcing, supplier negotiations and effective budget management while maintaining quality and performance standards.

• Supported business development initiatives by identifying new market opportunities, preparing proposals, participating in client meetings and building strategic partnerships.

• Contributed to revenue growth through tender preparation, contract management, stakeholder engagement and the development of long term client relationships.

Company industry:
Energy & Renewables

Executive Assistant to Founder /Senior Academic Counsellor

January 2022 - December 2024

Lincoln University of Business and Management

Sharjah, United Arab Emirates Hybrid

January 2022 - December 2024

• Provided direct executive support while managing end to end student admissions, consultations, and
onboarding processes
• Coordinated high volume scheduling, including consultations, internal meetings, and leadership
engagements
• Managed calendar planning and time optimization for leadership and admissions teams
• Arranged and coordinated virtual and in person meetings, ensuring seamless execution across multiple
stakeholders
• Delivered personalized student counselling, guiding enrolment decisions aligned with career goals
• Maintained and updated CRM systems, reports, and student databases with high attention to detail and
compliance
• Supported team operations through performance tracking, reporting, and workflow optimization
• Coordinated travel arrangements and itineraries for leadership when required
• Utilized scheduling platforms and systems to streamline appointments, follow ups, and communications
• Managed competing priorities effectively, demonstrating strong multitasking and organizational skills

Company industry:
Training & Education Center

Executive Assistant to Founder

January 2019 - January 2021

San Wellness

London, United Kingdom Remote

January 2019 - January 2021

• Delivered high level executive support, managing complex calendars, inboxes, and cross-functional
scheduling
• Coordinated international travel logistics, including flights, accommodation, visas, and detailed itineraries
• Organized and executed corporate and wellness events, overseeing vendors, logistics, and timelines
• Facilitated virtual and in person meetings, ensuring all materials, agendas, and follow ups were prepared
• Drafted professional reports, presentations, and correspondence with a high level of accuracy
• Acted as a key liaison between the founder, clients, and stakeholders, ensuring consistent and professional
communication
• Streamlined administrative processes to improve efficiency, workflow, and team coordination
• Maintained strict confidentiality across all executive and client-related matters

Company industry:
Distribution, Supply Chain & Logistics

Executive Assistant to Founder (Hybrid Role)

January 2017 - January 2019

Afrocentric Consultancy|

Texas, United States Remote

January 2017 - January 2019

• Provided comprehensive executive and personal support to a consultant managing multi-sector
international projects (NGOs, real estate, agriculture, education)
• Managed complex international calendars across multiple time zones, ensuring seamless scheduling and
prioritization
• Coordinated global travel arrangements, including multicounty itineraries, logistics, and contingency
planning
• Organized and facilitated high level meetings, calls, and stakeholder engagements, ensuring efficiency
and professionalism
• Conducted research, prepared reports, and supported project coordination and budgeting activities
• Maintained confidential databases, communications, and documentation with a high level of discretion
• Supported content creation, email management, and day to day executive operations
• Demonstrated exceptional multitasking, adaptability, and problem solving skills in a fast paced, high
demand environment

Company industry:
Non-profit Organization

Education

York St John University

January 2026

January 2026

Master's degree, Project & Operations Management

United Kingdom

Near East University

January 2021

January 2021

Bachelor's degree, Electrical & Electronic Engineering

Cyprus

Lead Excel Institute

January 2016

January 2016

Diploma, Business And Entrepreneurship

United Kingdom

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Data Analysis
Expert
Data Analysis
Expert
Stakeholder Engagement
Expert
Stakeholder Engagement
Expert
Market Research
Expert
Market Research
Expert
Proposal Writing
Expert
Proposal Writing
Expert
Adaptability
Expert
Adaptability
Expert
Communication Skills
Expert
Communication Skills
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Team Leadership
Expert
Team Leadership
Expert
Executive Briefings
Expert
Executive Briefings
Expert
Multitasking
Expert
Multitasking
Expert

Languages

English
Native Speaker
Turkish
Intermediate
French
Beginner
Afrikaans
Beginner

Memberships

Professional Tribes

Event cordinator and Team member

January 2025

Opus

Team member

January 2024

Australian Business Group Abu Dhabi

Team

January 2026

KCCF Education

Volunteer

January 2018

Training and Certifications

Certifications
ielts
British Council
Jan 2024
Leadership and Public Speaking
Lead Us Today
Jun 2016

Training
Health and Safety
Med Excel