Faith Maurene Undag

Front Desk Receptionist / Office Manager at Glamour Hair salon

• United Arab Emirates - Abu Dhabi
• My current job since October 2019

* Receiving calls for booking and appointment
* Answering queries regarding the pricing, product and services
* Booking appointments
* Inventory manager
* Accounting tasks
* order manager
* maintaining the website
* weekly and monthly sales report

Order Management at Inter Office Solutions Omron Australia

• Australia
• January 2019 to July 2019

* Supporting a team of Sales representative based in Australia
* Providing support for their orders
* Assisting in making quotes and amending pricing
* Encoding orders to the warehouse team

Partner Support Representative at Sunpower Corporation

• Philippines
• January 2018 to January 2019

* Supported a team of sales representative who were based in the US with their orders
* Providing updates and regarding their sales standing, targets and sales progress
* Ensuring all inventories are up to date
* Preparing the documents for SOX requirement
*

Service Sales Administrator at Schneider Electric North Americ

• Philippines
• July 2015 to June 2017

Snippet Writer at IBEX Global

• Philippines
• January 2015 to May 2015

Marketing and Sales

• January 2014 to December 2014

Created at least 20 snippets per hour following guidelines provided by the client for search engine optimization
Customer Support and QA | HQ Systems, Legazpi Village, Makati

Customer Support at Aditya Birla Minacs, Buendia Makati

• June 2011 to December 2013

Provided customer support to customers
•Answering their inquiries about the products being offered and their account balance
•Providing level 1 technical support

ESL Teacher at Joy Language Tutorial Institute

• January 2009 to January 2010

Helped foreign students improve their English skills