Faith Otieno

• Escorts customers to their tables and ensure they are settled comfortably, offer coffee and other drinks.
• Present the menu to customers, answer queries about it, and makes suggestion if necessary.
• Clear table or counters of dishes and glasses and take them for cleaning at the kitchen.
• Find out if customers are enjoying their meals or if they are having issues, resolve any complaint quickly.
• Deliver customers bill and thank them for dinning at the hotel.
• Explain to customers how the different menu items are made, describing the various ingredients and cooking methods.