Faye Tizora

Reviewed monthly cash account reconciliations and journal entries. Analysed bank statements to identify payment trends, late payments per tax type, account activity, values and volumes. Prepared short-term, medium-term and long-term consolidated net cash flow forecasts with focus on upcoming critical tax type payment due dates. Assisted in the maintenance of the company’s bank accounts. Supported opening, closing and the adherence to the bank accounts process as on the Public Finance Management Act (PFMA).

Executed the near real time cash positioning system (NRTCP) and ran dashboards and releasing financial reports on the cash flow position of the day. Delivered a weekly operating cash flow forecast for presentment.

Published reports every morning to obtain a preliminary position on how revenue was collected and to verify how much money swept from the SARS accounts into the tax and Loan account as held by National Treasury.

Scrutinized and confirmed planned and actual VAT and Diesel refund amounts to National Treasury every morning to enable their expenditure planning process. Reconciled and monitored daily revenue collections to evaluate performance against national and tax type targets and advised on necessary cutbacks during this recession.

Reported to the Minister and Deputy Finance Minister of South Africa, SARS Executive Senior Management (EXCO) and selected Senior Managers of the SARS year to date revenue position on a daily basis.

Analysed business and reporting processes for quality and efficiency, to identify gaps and areas in need of improvement, to set standards and streamline procedures, and to improve customer service. Automated reports to increase their accessibility. Used technology to enhance productivity; created interactive dashboards with Excel templates that were implemented throughout the team. Evaluated business progress, identified problems, developed and implemented business strategies. Actively developed and submitted key reports during campaign in progress and critical incidents. Facilitated monitored, managed and reported during the campaign. Analysed root causes and recommended solution.

Improved business requirements and management process to support business transformation. Aligned business goals with technology solutions to drive the business process improvements.

Trained team members on newly implemented technological tools and methods. Interacted with cross-functional personnel and stakeholders to identify and resolve operational challenges.

Monitored operations and trained new employees on tax types (Personal Income Tax, Company Income Tax, VAT, Customs and Excise Duties, Refunds.

Skilfully managed the Chief Operations Officer DCOO’s office ensured that operational, administrative and client service issues are handled professionally and timeously. Scheduled appointments, meetings, workshops and seminar that related briefings speeches, information and logistics related to the activities are available for perusal and organised before the event.

Coordinated, streamlined and centralised requirements from the 45 regional offices. Communicated with customs management and the Executive Management Team ensuring that the DCOO is kept to date on any contentious issues. Maintained the submission template to the office of the commissioner.

Supervising the personal assistant on administrative roles; established; developed; supervised and gave guidance to the customs secretariat. Instituted and maintained the Executive Filing System.

Quality Assurance of Reports / Documents to ensure standardisation and consistency e.g. cabinet memoranda; quarterly and annual reports; internal memoranda; submissions to office of the commissioner and the minister of finance.