Technical Support
Top Net
Total years of experience :13 years, 9 Months
IT technical support officers monitor and maintain the computer systems and networks of an organisation, Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
I have over 5 years of experience working in Computer Hardware Technician. Recently, I work as Computer Technician in Ablad Computers, improving products and services for our customers by using advanced Analyst. Competencies: Computer Hardware, Computer Networking, Document Handling.
•Configure CPE devices
•Laying Fiber optic networks using Duct buried, Direct buried and Arial Cables
•Optical fiber laying in customer premises
•Installation of ONT router UPS
•Coordination with control and access department while configuration
•Technical survey before installation
•Installation of wall mounted ODF and Rack mounted ODF
•Installation of VONT, RF cabling, FR power budget