Ticketing & Reservation Agent
Super Season Travels
Total years of experience :12 years, 5 Months
• Processes reservations by mail, telephone, fax or central reservation systems referral.
• Processes reservations from the sales office, other hotel departments, and travel agents.
• Knows the selling status, rates, and benefits of all packages plans.
• Knows the credit policy of the travel and how to code each reservation.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Processes cancellations and modifications to the tickets.
• Handles daily correspondence. Responds to inquires and makes reservations as needed.
• Makes sure that files are kept up to date.
• Making arrangements for clients travel programs.
• Performs a variety of Internet research functions and uses word processing, spreadsheet and presentation software.
• Duties also include fielding telephone calls, filing and data entry.
• May assist with overflow work from administrative and executive assistants and fill in for the office receptionist as needed.
Govt. College Gujranwala DIT
Sardar Grammer School