Manager Business Excellence
Espire Infolabs Pvt. Ltd
Total years of experience :12 years, 7 Months
Gurugram, Haryana
•Leading the Cost Optimization initiatives throughout the Organization.
•Profitability Analysis, Bench Analysis, Projections on Benching, Revenue, Cost and Monthly reports to Business Unit Heads and Senior Management.
•Design and Implementation of Project specific Process Performance Models.
•Statistical Analysis of Organization Objectives and QPPOs.
•Establishing & Maintaining Process Performance Baselines, Establishing & Maintaining Regression & crystal Ball based Process Performance Models.
•Reviewing the processes being followed by Software Development & Services project Engagement.
•Identify & review Metrics program for the project to help in achieving Quality & Process Performance Objectives.
•Conduct trainings on QMS, ITSM, ISMS and CMMI- DEV & SVC for Project Teams & help in implementation of same in projects.
•Trainings related to new processes prior to their release.
•Process Definition in line with CMMI- DEV & SVC for Level 5.
•Hoshin Kanri Implementation.
•Development of process related templates and implementation thereof.
•Plan and conduct Process & Internal Audits throughout the organization including support group.
•Facilitating ISO External Audits & CMMI-Level 5 Implementation & appraisal.
•Perform Data Collection & Metrics Analysis
•Perform Phase End & SQA reviews for Software Projects.
•Prepare SQA Reports, Obtain and Analyze customer Feedback, Ensure Project and Functions are compliant to ISO & CMMI.
•Perform follow up Audits and facilitate project & support groups in closing NC’s.
Perception Management Consulting Pvt. Ltd. | Gurugram, Haryana
•Leading CMMI, ISO & TQM Projects in Middle East.
•Providing roadmap for organization’s Process Improvement Journey.
•Gap Assessment, Process Mapping and Defining Key Performance Indicators.
•Providing Consultancy support (CMMI, ISO 9001, 14001, 27001, OHSAS 18001, & TQM)
•Documentation & Implementation of System.
•Risk Assessment & Aspect/Impact Analysis.
•Training Programs on ISO9001, 14001
Total Quality Management: It includes ISO 9001, 14001, 20000, 27001, OHSAS 18001, TS 16949, SA 8000, CMMI and Six Sigma. Statistical Analysis: Control Charts, Hypothesis, ANOVA, Design of Experiment. TQM Concepts: KANBAN, POKA YOKE, 5S, HOshin Kanri,