FAIZUL ISLAM

Well-qualified Division Manager with 18-year record of success in Sales & Marketing. Strategic leader
and effective problem-solver with firm grasp of HVAC needs and to optimize procedures, improve
policies and maximize productivity. Goal-oriented manager with distinguished experience in HVAC
industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction
while driving revenue and sales. Committed to streamlining procedures while optimizing employee
talent. Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet
profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset.

Leadership and Management: Responsible for leading and managing a team of engineers, technicians, project managers, and support staff. They provide guidance, support, and mentorship to ensure the team operates efficiently and effectively.

Strategic Planning: Developing and implementing long-term and short-term strategies for the HVAC division to achieve organizational goals. This includes identifying market opportunities, assessing competition, and positioning the division as an industry leader.

Project Management: Overseeing the successful execution of HVAC projects from conception to completion. This involves coordinating with various stakeholders, ensuring adherence to timelines and budgets, and maintaining high-quality standards.

Technical Expertise: Having a deep understanding of HVAC systems and technologies, keeping abreast of industry advancements, and ensuring that the division stays at the forefront of innovation.

Client Relationship Management: Building and nurturing strong relationships with clients to understand their needs, provide tailored solutions, and ensure a high level of customer satisfaction.

Compliance and Safety: Ensuring that all HVAC projects and operations comply with relevant regulations, codes, and safety standards to maintain a safe and lawful working environment.

Financial Management: Managing the division's budget, monitoring expenses, and optimizing resource allocation to achieve financial objectives.

Collaboration: Collaborating with other divisions or departments within the organization to support integrated solutions and maximize cross-functional efficiencies.

Responsible for leading the sales team and driving revenue growth through effective sales strategies and customer relationship management.

Sales Team Leadership: The HVAC Sales Manager is in charge of recruiting, training, and managing the sales team. They provide guidance, set performance targets, and motivate the team to achieve and exceed sales goals.

Sales Strategy Development: Developing comprehensive sales strategies and action plans to target new clients, expand market share, and increase revenue. This includes identifying potential customers, market segments, and sales opportunities.

Customer Relationship Management: Building and maintaining strong relationships with existing and potential clients. The sales manager ensures that customer needs are understood, and appropriate HVAC solutions are presented to meet those requirements.

Sales Performance Monitoring: Monitoring the sales team's performance, analyzing sales data, and generating reports for senior management. This allows for informed decision-making and the implementation of corrective measures if needed.

Sales Process Improvement: Continuously refining the sales process to optimize efficiency and effectiveness. This may involve implementing sales tools, streamlining workflows, or introducing innovative sales techniques.

Collaboration: Working closely with the HVAC division head and other departments such as marketing, engineering, and customer service to ensure a cohesive approach to customer engagement and project execution.

Market Research and Analysis: Keeping abreast of industry trends, competitor activities, and changes in customer preferences to identify opportunities and potential challenges in the HVAC market.

Contract Negotiation: Collaborating with clients and internal teams to negotiate contracts and pricing terms that align with the company's financial objectives and the customer's needs.

Training and Development: Providing ongoing training and professional development opportunities to the sales team to enhance their product knowledge, sales skills, and customer service capabilities.

Work involves supervision of Installation & Commissioning of the project and leading technical team of York. Project Management. QA/QC Technical query & feasible reply to consultants and client in accordance with design to get approval for work execution. Work deployment among engineers & site supervisors, review shop drawings and work closely to the Zonal manager and consultants scheduling of work, Preparing QA/QC inspection as per projects specification, Execution and hand over of project to the customer satisfaction in collaboration with sales manager.
Dealing with factory, consultants, customer, and vendor for technical issue related to project specification & design of the product. Ensuring work progress report of projects and reporting to National Technical manager and Service director of the company and making the next step of planning ahead in the project.

Work involves supervision of Installation & Commissioning of the project and leading technical team of York. Project Management. QA/QC Technical query & feasible reply to consultants and client in accordance with design to get approval for work execution. Work deployment among engineers & site supervisors, review shop drawings and work closely to the Zonal manager and consultants scheduling of work, Preparing QA/QC inspection as per projects specification, Execution and hand over of project to the customer satisfaction in collaboration with sales manager.
Dealing with factory, consultants, customer, and vendor for technical issue related to project specification & design of the product. Ensuring work progress report of projects and reporting to National Technical manager and Service director of the company and making the next step of planning ahead in the project.