Key Account Manager
Royal Sands Tours
Total des années d'expérience :16 years, 4 Mois
-Promoting and marketing the business.
-Dealing with customer queries and complaints.
-Providing advice about visas or passports.
-Recruiting, training and supervising staff.
-Managing budgets.
-Maintaining statistical and financial records.
-Planning.
-Selling holidays and insurance.
-Oversee the agents within your agency (or cluster of agencies) to ensure coverage for business operating hours—coordinating off-work schedules for vacations, personal/sick time, fam time, etc.
- Creating Honeymoon packages fro A to Z.
-Doing presentation for the whole Honeymoon package.
-Promoting and marketing the business.
-Dealing with customer queries and complaints.
-Providing advice about visas or passports.
-Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
-Responsible for the development and achievement of sales through the direct sales channel.
-Focusing on growing and developing existing clients, together with generating new business.
-Creating Honeymoon packages fro A to Z.
-Doing presentation for the whole Honeymoon package.
1- Achieving all given business targets.
2-Handling Customers Complains
3-Solve problem on spot
4-Create new ideas to improve our organization
5-Following up agents to support them against any problems
6-Giving training and assist for the new comers
1-Achieving all given business targets.
2-Handling Customers Complains
3-Solve problem on spot
4-Create new ideas to improve our organization
5-Following up agents to support them against any problems
6-Giving training for the new comers