Executive Administrations & Operations
Royal Commission for Makkah City & Holy Sites
Total des années d'expérience :10 years, 10 Mois
2021 - Present · 1 yr 1 mo
• Managing daily office operations and assisting 5 legal affairs employees as well as prioritizing tasks, follow-ups, and resolving any conflicts as they arise to increase productivity.
• Handling all contractual procedures for more than 5 external law firms, while ensuring proper form use and active monitoring to avoid repetition and keep all contracts within budget.
• Streamlining incoming and outgoing transactions for administrative communication with all other governmental entities using Shamel e-Services Portal, as well as write letters, reports, and create executive presentations both internally and externally.
Achievements to Date as Executive Assistant
• Nominated for this position by HR department for excellent reputation, outstanding performance, and positive impact.
• Built the team alignment and office operations from A to Z that includes ways of working, conflict resolution commitment, logistics, KPI’s, team dynamics, weekly group meetings, and division of labor and responsibilities, as well as weekly, monthly, and annual progress reports.
• Developed a spreadsheet and databases to track, analyze internal requests for the legal affairs department to report on performance and upcoming projects or deadlines.
Implemented vendor agreements to reduce costs and improve services for 12 company fleet vehicles, as well as forming partnerships with travel agencies and hotels to offer special rates to RCMC employees throughout the kingdom.
• Initiated the creation of a single point of access folder to track and monitor customer maintenance requests, which reduced delays by 70% while speeding data entry process.
• Completed all invoice procedures, from receipt to submission, while ensuring proper form use and active monitoring to avoid repetition and keep all contracts within budget.
• Handpicked for excellent reputation, outstanding performance, and positive impact.
• Developed a C-File with a team of 4 import administrators that increased productivity and stock availability by 80% and centralized the process of all supply chain functions such as forecasting, stocking, and providing access to other departments in a circular process.
• Initiated a 99% improvement in shipment tracking by developing agreements with the carrier's companies that digitized the process, increased productivity, and saved time.
• Utilized an invoice tracking sheet by auditing all received invoices and performing a monthly filtration process before submitting, which eliminated invoice loss.
• Developed a calendar for all employees to simplify booking meeting rooms using Outlook and collaborating with the IT department, which resulted in a reduction in manpower.