Farah Abdullah

Managed full-cycle freight forwarding operations for import and export shipments, ensuring smooth execution from
booking to final delivery and invoicing.
Coordinated daily with overseas agents, shipping lines, customs brokers, port operators, and clients to maintain shipment
flow and resolve operational issues efficiently.
Reviewed and validated all shipping documents, including Bill of Lading, commercial invoices, packing lists, delivery orders,
shipping instructions, and customs-related documents.
Monitored shipments ETA/ ETD, vessel schedules, and delivery timelines while providing updates for key clients.
Handled cargo release processes, including Delivery Orders (DO) issuance, shipping line coordination, and invoice
verifications to avoid delays and storage charges.
Managed SABER compliance requirements by verifying product eligibility, issuing certificates, and coordinating approvals
for customs clearance.
Generated and processed official invoices through platforms such as MAWANI, port operators, and shipping line handling,
inspection, and port-related charges.
Arranged trucking operations, including pull-out appointments, truck dispatch, final delivery coordination, gate pass, and
proof-of-delivery documentation.
Verified supplier and vendor invoices, ensured accurate financial posting, and completed shipment cost records within
internal operating systems.
prepared final customer invoices, covering freight charges and reimbursable official expenses with full supporting
documentation and cost reconciliation.
Supported escalation management for shipment delays, document discrepancies, and urgent client issues, maintaining
service quality for major accounts.

Secured prices from international agents, ensuring maximum cost efficiency.
Developed logistics solutions to meet client needs.
Lead and execute large-scale logistics tenders, ensuring competitive pricing.
Trained for the pricing entry process in WiseCloud (SAP-like software).
Played a key role in client communication by drafting quotation letters.
Developed foundational pricing strategies and directly contributed to key client negotiations.