Farah Alshoubaki

1. Undertake case management activities in an assigned area or areas,
such as
file integrity, program access, prescreening, field team, adjudications
support,
scheduling or pre-departure services.
2. Assist in the efficient and effective management of refugee case files
and
medical records, including, if assigned, undertaking such duties as
creating
new case files, distributing case files, filing returned files, keeping
accurate
and comprehensive track of files through the file tracking system,
scanning
files and transforming case files into travel packets.
3. Undertake refugee formfill interviews for the purposes of recording
biographical information, including, if assigned, accurately completing
necessary forms, correctly entering data into the Worldwide Refugee
Admissions Program System (WRAPS) and other databases, scanning,
photocopying, attaching and filing documents, translating basic
documents,
and photographing applicants in accordance with established Standard
Operating Procedures (SOPs).
4. Assist with the organization and/or scheduling of refugee
appointments,
including, if assigned, running ad hoc reports, entering data into
schedules in
WRAPS or another database, updating schedules, issuing notifications,
visiting applicants in camps and other locations to relay appointment
information, and/or assisting with circuit ride logistics.
5. Perform other duties as may be assigned