farah ezz elarab

Often manage sales administration, oversee business analytics and attainment planning, and direct sales force enablement.
An increase in sales effectiveness
A means to process and evaluate data effectively
A sustainable infrastructure in which sales can grow
Professional and daily basis follow up with the clients and making sure that all intermediate steps of the orders are going efficiently and smoothly.
Being able to travel abroad and to have a strong analytical and negotiable skills to finalize deals with different suppliers
Well organized; detail oriented person is a must to catch all the different details related to each client with different requirements from different countries
Able to work with print houses, have an eclectic personality capable to learn new things accurately and rapidly.
Data Management: Sales Operations employees manage and evaluate data to determine the effectiveness of a product or campaign.
Sales Forecasting: By recognizing past trends, Sales Operations allows employees to forecast future sales.
Training: To have a successful sales team, the responsibility of training new and current employees often falls under the responsibilities of Sales Operations.
Evaluation and Implementation: By evaluating data, Sales Operations employees ensure the success of a product or implement new sales plan if the evaluation yields unsatisfactory results

To develop and establish new clients to increase the sales
To maximize the revenue by developing and implementing defined new plans and strategies
To participate and lead in the trade and community events and help in generating enterprise leads by appropriately managing the existing relationships and by using networking contacts
To negotiate on the prices of contracts that are related to the sales activities
To identify the prospective accounts by conducting proper research and analysis and make relevant product presentations, formally or informally
To maintain strong business relationships with clients
To maintain accurate sales records, figures, and reports in the sales database and the relevant customer information
To understand the needs of the company and participate in sales meetings and training programs
To keep abreast with the latest trends and stay ahead of the competitors and its products by conducting proper research
To improve the market share in both, domestic and international sectors
To prepare and approve the budget requirements
To determine the needs of the customer and the prices and discount rates for the products of the company.

Expand revenue size of assigned enterprise customer companies
Increase Bayt.com‘s product portfolio per customer through active sales.
Ensure a min of 85% coverage signed stack through regular physical and telephonic meetings.
Maintain and grow transactions and revenue volumes from assigned database of customers.
Acquire companies that have no significant revenue history with Bayt.com by selling Bayt.com’s recruitment products & services.
Determine their recruitment needs, suggest a recruitment solution that will help them hire effectively.
Utilize creative marketing skills, knowledge of territory & broad network of contacts to generate business leads .Initiate and develop a strong relationship with assigned verified leads.
Effectively manage business in assigned database through a transactional and solution-oriented selling approach. Determine customer’s recruitment needs, and prepare proposals to sell services that address these needs.
Give online demonstrations and professional presentations to clients on Bayt.com in order to handle objections and convince customers to buy.
Serve as

Sell consumer banking products to existing and new branch customers. Cross sell, products based on customer potential and needs.
Ensure that all customer interaction begins with the standard service greeting
Strive towards meeting and exceeding customer expectation and requirements in each interaction.
Be vigilant and alert on any possible frauds/risks, and provide feedback to direct supervisor for guidance and assistance.
Coordinate with departments/units to resolve any customer problems and queries.
Introduce and promote alternate channels to customers to reduce traffic in branches.
Provide customers with basic information on all products/services.
Handle all allocated function with strict adherence to set processes.
Receive the customer’s requests for issuing the various certificates.
Maintain and meet the service quality standard that has been set.
Responsible for customer complaints/inquiries & for Logging every customer complaint, inquiries and forward to the customer care unit.
Ensure all knowledge of all processes activities and functionality of SSRs.

Technical and

Serves customers by providing product and service information; acts as a liaison between customers and companies,
Assists with complaints, orders, errors, account questions, billing, cancelations and other queries.
Resolves product and service problems.
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools

Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople

Sales and Operation Manager at Egyptian Company for Cigarettes and Tobacco Manufacturing, ETM