Farah Hamdan, Consultant - PMO

Farah Hamdan

Consultant - PMO

Panorama Consulting and Business Solutions

Location
Kuwait
Education
Bachelor's degree, BA in Banking and Finance
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Consultant - PMO at Panorama Consulting and Business Solutions
  • Kuwait - Al Kuwait
  • My current job since March 2014

As a PMO - Consultant, the assigned roles and responsibilities include, but are not limited to:

Project Management Office (PMO):
Establishing and Enabling the Project Management Office within the company.
Developing all related PMO documentation (Procedures, Forms, Processes…etc).
Ensuring Project Management standards and processes are adopted throughout all projects.
Initiating a Project Startup Kit at the beginning of each project to include (Project Charter, Project Plan, Tracking Sheet templates, Kick-off Presentation…etc.)
Identifying, Managing and Monitoring Project’s Risks, Issues, Changes and Action Items.
On-site Project Monitoring.
Resource Management and Allocation.
Issuing Weekly Progress report and Monthly Dashboards to Clients.
Project Related Information and Pre-requisite Gathering.
Managing, Monitoring and Reporting the Company’s Portfolio to the Management on a weekly basis by presenting a Weekly PMO Presentation.

Quality Management System (ISO 9001):
Conducting Gap Analysis of existing documentation, policies and regulations
Documentation of QMS in both governmental and private companies as per the Standard
Preparing Training materials for both Awareness Sessions and Internal Audit Sessions
Implementation of QMS in both governmental and private companies as per ISO 9001:2015 Standard
Conducting Internal Audit on the implemented QMS and preparing the relevant reports
Acting as a Liaison with external auditors

Business Process Re-engineering:
Identifying Existing Processes
Identifying Specific Problem Areas
Designing Best Practice Solution
Apply process improvement methodologies

Proposal/Tender Management:
Identifying Potential Opportunities
Identifying key requirements within RFP’s/client requirements
Preparing SOW and Proposals
Managing Submission Phase.
Monitoring and Follow-up on all Proposals and Tenders.

Other Responsibilities:
Executing key assigned processes/frameworks for RTR models.
Contributing to the development of Marketing Materials, proposals and support sales functions
Managing and implementing key CRM, HRM and Project Management Software
Managing Inventory Systems
Quality Assurance Process on all Project deliverables, documents, contracts…etc.

Assistant at Kuwait Home Search, A Division of Al-Mutawa'a Real Estate
  • Kuwait - Al Kuwait
  • June 2011 to September 2013

As an Assistant Broker at Kuwait Home Search, the assigned roles and responsibilities include, but are not limited to:

ON-SITE RESPONSIBILITIES:
- Managing various properties around Kuwait
- Assisting Senior Marketing manager in various projects
- Liaison between clients and landlords
- On-site contact with several clients

ADMIN RESPONSIBILITIES:
- Assisting in writing lease agreements (in accordance to the Kuwait Rental Law) and vouchers
- Preparing Invoices and submitting them to clients
- Working with the Senior Marketing Manager with tasks related to business development
- Data Entry of all available properties in Kuwait into company's database
- Managing Agreement Signing of projects with estimated value of thousands Kuwaiti Dinars.
- Maintaining Company Database

Education

Bachelor's degree, BA in Banking and Finance
  • at Lebanese International University
  • February 2014

Conducted and Lead several projects such as, but are not limited to, : - Research paper on the decrease of the Euro in accordance to current evidence and how it affected the economy in Cyprus. - Research paper on the ethical side of advertisements in different sectors. - Project of Investment: holding a virtual budget and investing in several commodities, monitoring the increase and decrease of prices through a period of 2 weeks and writing up a report on gains/losses - Management Information System Project: handling a company's inventory software, monitoring it, listing the pros and cons of it and offering suggestions for improvement or other useful software. - A consumer behavior research: conducting a research on a service provided by a bank (Spring Account from Audi Saradar Bank in Lebanon), listing the advantages and disadvantages of this product, what marketing tools were used in order to spread the word and if it met their expectation in accordance to number of subscribers.

Specialties & Skills

Quality Management
Six Sigma
Portfolio Management
Project Management
Microsoft Office
Research
HRM Software
Financial Statements Analysis
Quality Assurance
Project Management
Business Process Reengineering
Inventory Software
CRM Softwares
Quality Control

Languages

Arabic
Expert
English
Expert
Filipino
Intermediate

Memberships

Professional Evaluation and Certification Board (PECB)
  • ISO 9001 Audior
  • March 2015
Project Management Insititue
  • CAPM
  • December 2015

Training and Certifications

ISO 9001:2015 Implementer (Certificate)
ISO 9001:2015 Auditor (Certificate)
40 Hours Project Management Professional Training (Training)
Training Institute:
Green International
Date Attended:
January 2015
Duration:
40 hours
ISO 9001:2008 Lead Auditor (Certificate)
Certified Associate in Project Management (CAPM) (Certificate)
Date Attended:
December 2015
Diploma is Quality Management (Certificate)
Date Attended:
August 2014
Diploma in Web Development (Certificate)
Date Attended:
September 2014
ISO 9001:2008 Internal Audit Training (Certificate)
Date Attended:
May 2014
ISO 9001:2008 Awareness Training (Certificate)
Date Attended:
May 2014