Farasat Ali Chishti, Tele Sales Officer

Farasat Ali Chishti

Tele Sales Officer

Standard Chartered Bank

Location
Pakistan - Lahore
Education
Bachelor's degree, sales
Experience
12 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 4 Months

Tele Sales Officer at Standard Chartered Bank
  • Pakistan - Lahore
  • My current job since December 2011

Inducting Companies for Employee Banking
sales the credit products to existing and New to Bank Customers
Making Calls for Customer Experience in order to meet sales manners.

Education

Bachelor's degree, sales
  • January 2012

• I have awarded by sales champion certificate in 2012.

Bachelor's degree,
  • at Bahauddin Zakriya University Multan
  • January 2007

• B.com Bahauddin Zakriya University Multan 2007

High school or equivalent,
  • at Punjab Board of technical Education Lahore
  • January 2004

• D.com Punjab Board of technical Education Lahore 2004

High school or equivalent, Standard Chartered Bank
  • at Govt. Model High School Khanewal
  • January 2002

• Matriculation SCIENCE Govt. Model High School Khanewal 2002 WROK EXPEREICNE Standard Chartered Bank Phone Banking Officer I have been doing suited career in Standard Chartered Bank since 19 Dec 2011 as Phone Banking Officer. To ensure set standards of courtesy, accuracy and call handling skills are met Queries/ complaints related to credit card and maintenance also account (CASA) Creating Team's, MIS regarding leads, Targest and login time sheet and remind them for time by time to fulfill it. Met my sales Target in addition to excellent customer services with AI, Credit card and Account sales Leads, Insurance (CASA) Auto Loan Queries and Personal Loan Queries with using RLS system, Quick & efficient customer servicing aiming for first call resolution to all banking needs. Raising E forms, creating complaints at LMS.

Specialties & Skills

Smart Order Routing
Training Experience
Customer Experience Improvement
Credit Card Processing
CREDIT CARD
HIGHEST SALES
RISK MANAGEMENT
SALE OF
TRADING
TRAINING

Languages

English
Expert

Training and Certifications

AML,Operational Risks,Customer Charter (Training)
Training Institute:
CB Acadmy Standard Chartered Bank
Date Attended:
February 2014
Duration:
90 hours

Hobbies

  • Book Readings
    History