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تم إلغاء حظر المستخدم بنجاح
فراز بابا, Operations manager

فراز بابا

Operations manager ·SUBWAY

الإمارات العربية المتحدة

بكالوريوس, Arts

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 6 أشهر

Operations manager

مايو 2018 - يوليو 2022

SUBWAY

دلهي، الهند

مايو 2018 - يوليو 2022

Monitored restaurant operations to ensure compliance with food safety standards
and industry regulations.
Decreased overall food cost by 10% by maintaining communication with vendors to
ensure that food supplies were adequate and prices were competitive.
Managed the scheduling of employees to ensure adequate coverage during peak
hours without overstaffing during slow times.
Reviewed financial reports to identify ways to improve profitability.
Trained staff on appropriate customer service techniques for scenarios, such as
handling complaints about food and service quality.
Ensured that all employees are aware of any upcoming events or promotions so
they can be promoted through social media channels.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Store Manager

مارس 2017 - مارس 2018

SUBWAY

الرياض، المملكة العربية السعودية

مارس 2017 - مارس 2018

Addressed customer needs, comments, and complaints. Adhered to and enforced
employee compliance with health, safety, and sanitation standards
Ensured all employees are working within outlined operating standards.
Trained, Supervised and motivated the team that consisted of shift managers and
crew members to achieve good business while giving best customer satisfaction
results.
Created staff schedule to ensure appropriate staffing. Tracked stock levels of food,
supplies, and equipment, forecast needs, and oversaw ordering as necessary.
Reported on financial performance and inventory.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Business Development Associate

يناير 2014 - فبراير 2017

Convergys - India

بنغالورو، الهند

يناير 2014 - فبراير 2017

Developed and maintained client relationships.
Guided and trained newly recruited business development associates.
Monitored project teams to ensure contracts are executed as agreed.
Negotiated contract terms with clients and communicate with stakeholders.
Coordinated with sales teams to develop mutually beneficial proposals.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
المبيعات

التعليم

University of Kashmir

يناير 2014

يناير 2014

بكالوريوس، Arts

الهند

المعدل التراكمي (نسبة مئوية): 60%

المعدل التراكمي (نسبة مئوية): 60%

Skills

Time management skills
Expert
Time management skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Customer Driven
Expert
Customer Driven
Expert
problem solving skills
Expert
problem solving skills
Expert
Sales
Expert
Sales
Expert
people management
Expert
people management
Expert
negotiation
Intermediate
negotiation
Intermediate
problem solving
Expert
problem solving
Expert
execution skills
Expert
execution skills
Expert
project execution
Intermediate
project execution
Intermediate
planning
Expert
planning
Expert
marketing
Intermediate
marketing
Intermediate
procurement
Intermediate
procurement
Intermediate
sales coordination
Expert
sales coordination
Expert
supply chain management
Intermediate
supply chain management
Intermediate
operation
Intermediate
operation
Intermediate
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
marketing strategy
Expert
marketing strategy
Expert
marketing management
Expert
marketing management
Expert
store management
Expert
store management
Expert
operations management
Expert
operations management
Expert
digital marketing
Expert
digital marketing
Expert
market research
Intermediate
market research
Intermediate
restaurants management
Expert
restaurants management
Expert
MS Excel
Intermediate
MS Excel
Intermediate
staff training
Expert
staff training
Expert
accounting
Expert
accounting
Expert
restaurant marketing
Intermediate
restaurant marketing
Intermediate

اللغات

الانجليزية

متمرّس

العربية

مبتدئ

الهندية

اللغة الأم

الأوردو

اللغة الأم

التدريب و الشهادات

الشهادات
the Fundamentals of Digital Marketing by Google
Aug 2022
the Fundamentals of Digital Marketing by Google
Aug 2022
the Fundamentals of Digital Marketing by Google
Aug 2022
subway's manager training certification
May 2021

الهوايات والاهتمامات

content creator

recently posted my first video on YouTube which got 13k views.

travel
singing

NSS Singer of the year award in 2014