FARID BALKIS

• Responsibilities of Anchor shifting operation as per instructions from Anchor Forman and Bargeman also barge operation, log maintaining vessel movements etc.

• During this period working in NPCC Barges PLB-648, Dlb-1000, Dlb-750, HLS-2000 and ETPM barge LB-200. Working on various size of Pipelaying, Riser installations, Jacket installations, deck installation, shorepull module, Sleeper installation and Bridge installation.

- Full knowledge and familiar with all communication equipment ( GMDSS-Global Maritime Distress Safety System ), VHF (FM), Aero VHF (AM), Radio Telex, Inmarsat Terminal B & Mini ‘M’ for Telephone, Fax, Telex & Data Service & Helicopter Radio/Helicopter landing Operation.
- In addition to full communication with Marine vessels from time to time, for getting the present locations using the latitude and longitude, ROB-Reaming On Board and POB-Personnel On Board.
- Communicating with supply vessel / Tug / anchor handling tug regarding movements / supply run.
- Communicate with helicopter pilot by air craft radio, helipad radio operator and onboard helicopter landing officer (HLO) regarding the arrival and departure timings (ETA AND ETD) and landing approval.
- Instructing all vessels in the field about their movements.
- Coordinate and scheduling the supply vessel plan with onshore logistics department.
- Prepare the helicopter passenger / freight manifest and book the seats for out going personnel.
-Maintain log for daily work progress.
- Co-ordinate with clients for sending/receiving project document and daily reports by using e-mail and fax system.
- Booking seats in helicopter for outgoing personnel.

Responsible for maximizing sales through excellent customer service, product knowledge and team work.

SALES GENERATIONS:
-Achieve and exceed sales targets.
-Pay special attention to people “just looking” in order to change them into LOYAL customer.

CUSTOMER SERVICE:
- Keep all promises made to customers.
- Refer back to customers within 24 hours of query.
- Keep customer database up to date.